Learning & Culture Apprentice

Job description

We're looking for a Learning & Culture Apprentice to join our Learning & Culture team here at Southern Housing!

Do you want to work in an organisation that puts its people first and provides some of the most vulnerable people a place to live? Do you want to work in a busy customer focused learning and culture team? If yes, carry on reading.

This role will be dedicated to supporting our professional development work including, supporting other apprentices and colleague with their learning journeys, as well as working to meet our professionalisation requirements. You'll work closely with our Professional Development Manager and you'll also collaborate with many of the learning & culture team and other colleagues from across the business. Working collaboratively and One Team we'll ensure the service we offer is meeting the needs of our residents and colleagues.

The successful candidate must be willing to complete a formal business administration apprenticeship qualification while working and learning alongside colleagues in the workplace. The placement and funding to support the qualification will be provided as part of the role. T his is a 2 years Fixed Term Contract .

Successful candidates must be able to meet the required eligibility requirements for this role:
- Be aged 16 or over.
- Have the right to work in England and have been ordinarily resident in the UK for at least the previous 3 years.
- Not be enrolled on another government-funded apprenticeship or education programme at the same time.
- Be willing to dedicate time to learning and completing the apprenticeship qualification alongside the role.
- Be prepared to study English and Maths as part of the programme if you do not already hold the required qualifications.

You'll be based in our main office in Croydon, working a minimum of 2 days a week in the office, to be agreed with your line manager.

Key responsibilities will include:

• Carrying out research, gathering information and sharing findings
• Supporting with diary management, events, projects, learning and culture activities across the business
• Utilising various systems, the learning platform, the internet and various applications to support delivery of work and projects
• Responding to customer queries and providing information

What You'll Need:

• A keen eye for detail and highly organised
• Strong computer skills (Microsoft suite)
• A logical approach to tasks and ability to prioritise
• Complete focus on the customer at all times
• Passion for learning and professional development
• Willing to undertake an appropriate apprenticeship qualification and other learning activity to build skills and knowledge
• Experience of the application of learning
• Great communication skills and ability to build strong relationships
• Creativity and innovation
• Proactive with a drive to seek ways to continually improve services
• Ability and commitment to travel to all Southern Housing locations as needed

Closing date : 8th of September 2026, Tuesday, at 23:59pm

Shortlisting : 9th of September 2026

Interviews : in-person interviews will be held in the week commencing 14th of September 2026 at our Farringdon office

Applications will be shortlisted as they come in and vacancy closed if we receive a high volume of applicants.

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

Internal mobility

In line with our Recruitment Policy, colleagues are able to apply for internal roles once they've passed their probation. Interviews will only be arranged once this has been confirmed.

Colleagues who have recently started a new internal role won't be able to apply for another internal move for at least 12 months. Please refer to the Recruitment Policy for more detail.