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Ofcom

Ofcom

Ofcom is the UK’s communications regulator.

We make sure people get the best from their home phone and mobile services, as well as keeping an eye on TV, radio and on-demand content. We also ensure consumers don’t get scammed and are protected from bad practice.

In addition to this, we oversee the postal service and the airwaves used by wireless devices.

Right now, technology is changing how people work, interact and enjoy themselves. Much of our work is focused in making sure everybody has access to the communications technology they need.

It’s an exciting time to be at the heart of this fast-moving sector. You can be part of it. Find out more about working for Ofcom.

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More about Ofcom

At Ofcom we are determined to do all we can to promote diversity and equality inside our organisation and in the wider sectors we regulate.

Our Values

Diversity and equality is fundamental to Ofcom achieving its organisational purpose of making communications work for everyone. To help us with our work in promoting choice, securing standards and preventing harm, we need to make the best decisions for all UK consumers and citizens.

To do this, it is essential that all levels of our organisation are diverse and foster an inclusive culture.

We will achieve this by adopting our values:

Diversity

We believe that promoting the principles and practices of diversity and inclusion is essential to us as an organisation.

Our hiring managers and people managers have been trained on the reasons for and impacts of unconscious bias as well as how to counter these biases.

We have used this as a platform to develop inclusive recruitment practices and training for recruiting colleagues.

We also offer online unconscious bias training.

All colleagues who join Ofcom must complete our online Diversity and Inclusion training.

Ofcom’s consultation on our Diversity and Inclusion Programme 2018-2022 is available to view here.

If you think that you might face a barrier to fully participating in any aspect of the application process caused by disability or other impairment or health condition, please contact recruitment@ofcom.org.uk or call us on 020 7783 4050.

We suggest that you also add postal address details and Textphone details.

Benefits at Ofcom

List of all the benefits that Ofcom are offering their employees. Benefits may vary depending on role, location and length of service.

  • Family Days
  • Income Protection
  • Corporate Social Responsibility
  • Employee Assistance Programme
  • Financial Incentives (Stocks, Share Options)
  • Annual Leave
  • Access to a Number of Diversity Networks and Groups
  • Training and Development

What our people say

Social media

Open Customer Service Advisor, job opening in Ofcom

Customer Service Advisor

Customer Service Advisor Warrington, UK

Team Overview The role of Consumer Contact Team (CCT) is to support the interests of citizens/consumers in accordance with the Communications Act 2003.Purpose of the Role The...

Open Content Board Members Ofcom, job opening in Ofcom

Content Board Members Ofcom

Copywriter London, UK

Team Overview Ofcom is the regulator for the UK communications industries, with responsibilities across television, radio, video-on-demand, telecommunications, wireless communic...

Open Policy Officer Apprenticeship, job opening in Ofcom

Policy Officer Apprenticeship

Policy London, UK

Team Overview Are you interested in using problem-solving skills to help people, working alongside cutting edge tech and TV companies, and making sure that businesses treat peop...

Open Policy Manager, job opening in Ofcom

Policy Manager

Policy London, UK

Team Overview The role of Ofcom's Competition Group is to help businesses compete fairly in the telecommunications, postal and broadcasting sectors. We intervene with regulation...

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