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Independent Office for Police Conduct

Independent Office for Police Conduct

We oversee the police complaints system in England and Wales and set the standards the police should apply when handling complaints.

As a totally independent body, not part of the police or government, we investigate and make decisions on serious and sensitive cases, including where police action may have led to death or serious injury.

Our work is challenging and high-profile. Focusing on the facts, we must be balanced, fair and totally independent. We must respect human rights, while getting to the heart of some of the most serious and sensitive cases. Most of all, we must gain and retain the confidence of everyone we meet by treating them with respect, integrity and honesty.

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More about Independent Office for Police Conduct

Our Values

Seeking Truth/ Chwilio am wirionedd

We feel privileged to be the custodians of the police complaints system. We value the trust of the public and police and commit to being just a fair in uncovering the truth. We recognise that a just outcome relies on being unbiased and transparent in getting to the truth of what happened

Being Inclusive/ Bod yn gynhwysol

We have an inclusive culture. We are fair and impartial in our treatment of all individuals. We work across boundaries, both internal and external, collaborating and builduing strong relationships. 

Empowering People/ Galluogi pobl

We believe everyone should be a leader and play a part in shaping the direction of the organisation. We provide a supportive and challenging environment where people can thrive and reach their potential. We trust our people to do the right things. We encourage calculated risk taking and evidence-based decision making. Where genuine mistakes are made, we will support people and identify opportunities for learning and improvement. We ensure that people can make complaints without experiencing unfair treatment.

Being tenacious/ Bod yn afaelgar

Our work requires us to be bold, resilient and committed to making a difference to the public. We take our duties as public servants to heart and our dedication is reflected in our work. We meet challenges with perseverance to attain individual and organisational goals. 

Makeing a difference/Gwneud gwahaniaeth 

The value of our work is not defined solely by volume, but by the impact our work has on policing and public confidence. We define quality by how well our work meets the service user needs. We will focus our efforts on areas that will make a difference to our communities. 

Diversity and Inclusion

BEING INCLUSIVE is one of our five values, developed with input from our staff and stakeholders. Our values underpin everything we do.

We are committed to attracting and retaining a highly skilled workforce who are diverse in terms of demographic, experience, point of view and who reflect the communities we serve.

We want our staff to work in an inclusive environment that allows them to flourish and reach their potential.

We seek to create a culture in which our staff feel highly supported, trusted and included, where collaboration across teams is routine, and all our people feel empowered to suggest innovative ways to improve.

Benefits at Independent Office for Police Conduct

List of all the benefits that Independent Office for Police Conduct are offering their employees. Benefits may vary depending on role, location and length of service.

  • Pension Scheme
  • Season Ticket Loans
  • Buy/Sell holiday 
  • Cycle2Work
  • Life Assurance
  • Employee Assistance Programme
  • Enhanced Maternity/Paternity/Adoption Leave
  • Learning and Development Opportunities
  • Flexible Working
  • Employee Support
  • Annual Leave 27.5 Days, Plus Bank Holidays
  • Dental Scheme
  • Trade Union Membership
  • Civil Service Sport Membership
  • Fresh Air Breaks
  • Posture Prompts
  • Employee Helpline
  • Mentoring or Counselling
  • Mental Health Training For Staff
  • STREAM Support (Stress & Trauma, Resilience and Employee Assistance Model)

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