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Missing People: Meet Jane- Senior Research and Impact Manager

Category: charity, testimonial, Research, Staff, Manager, Missing people, overwhelming, impact

Testimonial on red VERCIDA background

Hear from some of our new staff


Starting somewhere new can be a bit daunting and overwhelming. We know – we’ve all been there. Hear from some of our new staff to see how they settled into Missing People when they joined.


Jane – Senior Research and Impact Manager


  • Tell us about your first few months at Missing People?

I started as the Senior Research and Impact Manager with Missing People at the end of November 2017, so I’m still a relatively newbie! The first few months have been a whirlwind of meeting the fantastic staff and volunteers at the organisation, beginning to work on evaluation projects involving working with staff who manage some of Missing People’s front line services, and planning research projects that the research team will carry out in 2018. Not to mention trying to get up to speed on all of the issues which Missing can involve: county lines, homelessness, mental health and dementia to name a few.

Initially, my Director set up inductions with staff from all areas of the organisation within my first couple of weeks which gave me a good overview of the organisation and my role within it, and helped to start putting faces to names. I’ve already worked with a number of people from across the organisation, and the great work the organisation does is already clear. As the weeks have gone on I have been able to start working on substantial evaluation and research projects, and have been given a good level of autonomy to do so. The projects have involved engaging with other charities, the police, parliamentary officials and academics, and it’s great to see how influential Missing People is within this sector.

The organisation is a very supportive place to work, with managers and Directors taking a genuine interest in the wellbeing of their staff. This is evident in line management catch ups, organisational updates, and how staff engage with each other. It is a very positive place to work, even though Missing is often an emotionally difficult area to work on. And while there is a strong focus on staff wellbeing, the organisation never forgets that we are here to support people who are affected by missing, from those who are thinking about going missing to family members who are worried about their missing loved one.


  • What has been your highlight since you started?

I have really enjoyed learning about the organisation and the work it does with so many people who are affected by missing. I knew a bit about Missing People before I began working here, but it has been great to learn much more about it and have a real insight into the many, many services and projects Missing People runs or is involved in which support vulnerable people. Personally, as a researcher, it has also been fantastic to see how Missing People links everything together. For example, I have already seen examples of how information from front line services has informed research projects, which have then gone on to inform policy development and campaigning. It is something that I haven’t really seen as clearly in other organisations I have worked for.


  • What have you learnt in the last month?

I have learnt a lot about missing as an issue, and the fact that it cuts across so many other aspects which can affect vulnerable people. I’ve also learned how passionate the staff and volunteers at Missing People are about their jobs, and how important that is within the organisation.


  • What advice would you give to someone who is thinking of applying for a job/joining Missing People?

I would strongly encourage you to apply for a role here. The organisation has a rare combination of doing important, effective work across many areas and having very hardworking and passionate staff and volunteers, all within a positive and encouraging work environment. The people at Missing People really do care about their jobs and the people they work to support. The organisation’s workforce personifies its values: Let Fly, Be Human, Make Things Happen, Stay Grounded and Be Future-Minded.

It can be daunting to apply for and then start a new job. Missing People as an organisation makes the process less so. I am very glad that I applied for a job here: you will be too!



If you’re interested in working for Missing People click here!

VERCIDA works with over one hundred clients who are committed to creating an inclusive work environment. If you are an employer and interested in working with VERCIDA to promote your diversity and inclusion initiatives and attract the best candidates, please call 02037405973 or email [email protected] for more information.

We are also officially recommended by Disability Confident as a step on achieving Employer status, please click here for more information.

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VERCIDA works with over one hundred clients who are committed to creating an inclusive work environment. If you are an employer and interested in working with VERCIDA to promote your diversity and inclusion initiatives and attract the best candidates, please email [email protected] for more information.

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