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Job description

Functional Area:
VA - Validus

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

Talbot Underwriting Services Ltd (TS1)

Job Title

Talbot Underwriting Operations Manager



Responsible to

Head of Underwriting Management

Direct Reports

Underwriting Management Data Analyst

Purpose of Role
  • To support the Head of Underwriting Management (HOUM) in all operational aspects of the Underwriting Management function and work closely with the Delegated Authority Manager to ensure underwriting compliance is met. To manage, monitor and report on key underwriting controls; taking responsibility for all risk and controls allocated to you in the risk monitoring framework.

  • Assist the Head of Underwriting Management in keeping all underwriting processes under review ensuring that they are appropriate;
  • To support the HOUM to ensure that brokers' services agreements are evaluated rigorously and reported on;
  • Support the HOUM with management of the External Reviewers, including ensuring that the agreed feedback is assimilated by underwriters;
  • To keep TUL's compliance with Lloyd's Minimum Underwriting Standards under review and ensure there are controls in place to facilitate compliance;
  • Working with the HOUM to maintain the syndicate's analysis document and overseeing the processes in place to enable the syndicate to comply; help produce and monitor reports required for compliance with standards.
  • In conjunction with the business and HOUM, work with Talbot overseas offices to ensure that each office is complying with the applicable Lloyd's minimum standards;
  • Work with the Delegated Authority team in ensuring that the offices understand the terms of the binding authority and provide guidance as required;
  • Assist the HOUM with the management and reporting of High Conduct Risk business, including escalation where required ;
  • Review Quality Assessment failures and adjudicate on the failure with compliance;
  • Assist finance with overdue premium management.

Person Specification

  • A good understanding of underwriting and underwriting operations;
  • A wide experience in all matters relating to underwriting in terms of process, procedure, compliance and legal would be an advantage;
  • Knowledge of Lloyd's operational processes and systems;
  • A good knowledge of the distribution chains available to the syndicate, with specific emphasis on understanding the dynamics around Lloyd's brokers and the landscape that applies.

  • No specific qualifications required, although ACII is useful

Desired Skills
  • Able to multi-task;
  • Knowledge of Microsoft applications is essential, although high level skills are not required;
  • Excellent communication skills;
  • Ability to stay calm in pressured situations;
  • Ability to negotiate and to align different and potentially conflicting work streams;
  • Ability to influence especially given the multi-relationship alignments needed between Underwriting and all other areas of the company;
  • Confidence to take decisions.

Talbot Competencies
  • Strategic Perspective
  • Commercial Acumen
  • Analytical Skills and Judgement
  • Innovation and Change Mind set
  • Client Focus
  • Communication and Influence
  • Building High Performing Teams
  • Execution and Achievement Orientation
  • Talent Development

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Job Sector
General Insurance
Job Position
London, UK Show on map
Post date
Closing date

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Learn more about AIG

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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