Senior Regional Account Manager

Job description

Ready to find the right role for you?

Salary: Competitive Salary plus Company car/ Cash Allowance and excellent company benefits

Location: London

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What will you be doing?

• Take ownership of the business relationship with the customer, building relationships with senior level customers & Veolia stakeholders.
• To lead and mentor direct reports to improve skills, competencies and experience across the Regional Account Management team as part of business succession planning processes.
• Complete internal contract review meetings at internal Director and Investco / EXCO level and ensure all elements of the contract are delivered in line with client expectations.
• Interaction with key stakeholders to manage and deliver business innovation, best practice and strategic value projects across all relevant customer accounts and portfolios.
• Take overall responsibility for the generation and growth of Revenue and Net Revenue across defined Strategic Accounts.
• To work with account managers to produce individual Account Management Plans for each aspect of the client giving full visibility of all account details to relevant personnel.
• To maintain customer touch plans that facilitate the strategic alignment of all service delivery and management functions, including "top-to-top" senior management / sector leadership teams.
• Ensure debt levels are managed within each account's commercial terms and support with any invoice dispute.
• To develop sector specific knowledge and become the sector expert in terms of industry trends, commercial outlook, future market trends and customer business objectives.
• To own the renewal process of accounts, delivering a value proposition to customers covering financial, operations and CSR improvement, whilst also maintaining and improving the net revenue of services to Veolia.

What are we looking for?

• Proven experience of driving and influencing senior level stakeholders
• Exceptional analytical skills, identifying challenges and trends to provide long term strategic insights.
• Ability to drive solutions from concept to delivery.
• Demonstrable influencing and negotiation skills
• Exceptional leadership skills, leading cross functional teams.
• Experienced people development manager with proven track record

What's next?

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

Apply today, so we can make a difference for generations to come.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.