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Job description

Job Introduction

BBC Engineering provides the foundations for broadcasting - we keep the BBC's services on-air 24 hours a day, seven days a week. That means everything from transmission for TV and radio - enabling us to reach 97% of adults in the UK every week including the cameras, mixing desks, email and business systems for our world-class programme makers and staff.

It is this technology that connects our colleagues and our viewers to our content. To support the BBC, now and in the future, our priorities are to make sure we're flexible, efficient and can take advantage of all the digital developments happening in broadcasting.

Our objectives are to:
  • Deliver agreed portfolio priorities to plan
  • Delivery on our major projects
  • Be a strategic partner with the rest of the BBC
  • Make real the Engineering Operating model
  • Build the capability we need to deliver the Engineering Vision

This role sits within Business Systems in BBC Engineering which sets the technology strategy and delivers and supports solutions to optimise running of all the BBC's business critical functions including HR, Finance, Procurement, Legal and Workplace.

Role Responsibility
The purpose of this role is to ensure that the overall performance of HR applications meets business requirements. The role will provide detailed system expertise, technical support and knowledge to both service delivery...

Before you apply, we encourage you to learn more about BBC

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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The purpose of this role is to ensure that the overall performance of HR applications meets business requirements. The role will provide detailed system expertise, technical support and knowledge to both service delivery and business change functions ensuring systems are well managed, fit for purpose and secure and safe for the live environment. The role will build and maintain effective relationships with Operational teams, technical delivery teams and 3rd party suppliers to ensure system performance and maintain quality of support to end users.

The Senior HR Systems Engineer will be expected to develop knowledge and skills across a range of key HR systems, in an environment with multiple business and technical dependencies, business critical systems/processes and commercially/legally sensitive responsibilities.

Senior HR Systems Specialists are a point of technical authority across a range of HR systems used for the delivery of HR services to an internal and external audience. Working with the HR Stakeholders and D&E colleagues the Senior HR Systems Specialist role is responsible for analysis, performance, management and configuration of the systems assigned to them. Senior HR Systems Specialists are a senior technical role within Business Systems and it is their depth of knowledge on a range of systems that sets them apart as a recognised expert in their field. Senior HR Systems Specialists will advise Systems Owners on the most appropriate course of action for specific systems. Senior HR Systems Specialists are responsible for ensuring support teams are appropriately trained and have adequate knowledge and documentation on their systems.

Are you the right candidate?
  • Demonstrable experience of working within an HR Systems environment, including HR Case Management/HR Customer Relationship Management.
  • A good understanding of HR business processes.
  • Proven technical expertise for data integrations across multiple applications.
  • Experience in managing a complex technical systems/environment.
  • Experienced in managing conflicting demands in situations of pressure where priorities are rapidly changing.
  • Experience of having to communicate clearly with a range of people at different levels of the organisation and explain and discuss technical issues using a range of styles, tools and techniques.
  • Authoritative knowledge of security policies and statutory requirements relevant to the role
  • Experience in working with and managing 3rd party suppliers.
  • Experience of providing a high quality service in a demanding customer service environment.

  • Knowledge of ITIL standards and the principles of service support and delivery
  • Knowledge of change and configuration management procedures.
  • Strong skills in solution design, testing and problem solving.

Package Description
22 Months Fixed Term Contract

Band D

Based: London W12

We're happy to discuss flexible and part time working.  Please indicate your choice under the flexible working question in the application .  

There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. 

Flexible working will be part of the discussion at offer stage. 
  • Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities  - our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits  - We offer a competitive salary package, a flexible or part time 20-35 hour working week for work-life balance and 26 days holiday with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

About the BBC
We don't focus simply on what we do, we also care how we do it. Our values and the way we behave are very important to us. Please make sure you've read about our values and behaviours in the document attached below. You'll be asked questions relating to them as part of your application for this role.

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.


Job Sector
Human Resources
Job Position
London, UK Show on map
Post date
Closing date

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