National Account Manager

Job description

Ready to find the right role for you?

Salary: Competitive plus car/allowance, company bonus and enhanced pension

Location: Home based with National travel

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

Exciting Opportunity: National Account Manager - FM Sector

We are seeking an experienced and driven National Account Manager to join our Facilities Management team. In this crucial role, you will be responsible for managing our high-profile national accounts and delivering exceptional service to our valued customers.

Key Responsibilities:

• Strategically manage and develop a portfolio of key national accounts, ensuring client satisfaction and retention
• Leverage data and analytics to identify opportunities for operational efficiencies and cost savings
• Drive performance by monitoring and achieving KPIs and service level agreements (SLAs)
• Collaborate with cross-functional teams to continuously enhance service delivery
• Manage and mentor a National Account Executive, providing guidance and leadership
• Identify and pursue growth opportunities within existing accounts

Qualifications:

• Proven experience in a similar national account management role, preferably within the FM sector
• Excellent client relationship management and stakeholder engagement skills
• Strong analytical and problem-solving abilities, with a data-driven mindset
• Exceptional communication and presentation skills
• Ability to lead and motivate teams to achieve targets
• Bachelor's degree in Business Administration, Management, or a related field (Desirable)

If you are a results-driven professional with a passion for delivering exceptional client experiences, we want to hear from you. Join our dynamic team and take your career to new heights.

What's next?

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

Apply today, so we can make a difference for generations to come.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.