Management Consultant - Content Designer London, Manchester or GlasgowWho you'll be working with:
At Capgemini Invent we ideate and bring to life what's next for our clients. By combining strategy, technology, data science and creative design expertise with an inventive mindset, we work with our clients to solve their most complex business and technology challenges. Located in more than 30 offices and 10 creative studios around the world, we have a 6,000+ strong team.
As a globally renowned technology and digital leader, we have the responsibility, the ambition and the means to contribute to solving major societal questions that are shaping our future world. Invent for Society aims to value how social impact is part of the fabric of what we do.
See what it's like to work at Capgemini Invent, visit our Glassdoor page
Overview of the role
This is a pivotal role that will help people in their everyday lives. You will be responsible for writing the content that will help users understand how to manage their tax affairs through digital services. You will work with software developers, designers, policy and legal teams to produce outstanding digital services and information. The material that you develop will cover a wide range of topics and users, so you will need to be user-focused and know how to write with the user in mind.The work:
The UK Government is one of the most digitally advanced in the world, recently coming top of the 2016 United Nations E-Government and E-Procurement surveys. Despite the progress, citizens feel that the country works for those who govern and not for citizens themselves. People want a more responsive state, they want change and they want it at pace and at scale. UK government has a bold IT vision based on user centric design, agile development, open source software, continuous delivery, infrastructure automation, cloud computing and a DevOps culture. What it needs is people to help put this vision into practice. What it needs is people like you.What you'll do
As a Content Designer you will write high quality content for client's new digital services that will encourage people to use them, taking complex language and processes and make them simple to understand - and you'll develop content in such a way that it will encourage people who rarely go online to use the new services!
To do this you will work as part of a team, collaborating with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey, and refine the services in light of external factors such as changes to policy, legislation, technology or user requirements.
You will be building relationships within an agile delivery model with colleagues and external providers, and be communicating with a wide range of digital delivery disciplines and talent both internally and externally.
What you'll bring
You will already have experience of writing for the web, with the proven ability of creating content that is accessible and usable, and will have been experience or knowledge of some of the following:
- Experience of user-centered design
- Using metrics and user feedback to define/refine content
- Choosing and optimising the format for displaying information to the user
- Adapting to changes such as policy amendments, technical requirements, or user needs.
- Knowledge of accessibility standards such as WCAG 2.1
- Knowledge of analytical tools such as Google Analytics
Ideally you will have experience in working with content management and publishing system and prototyping tools such as Heroku.
A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion. People matter, results count.Diversity:
Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.Learning and development:
There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams.
Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
More information is at available at: https://www.capgemini.com/gb-en/service/invent/