Hazardous Waste Customer Coordinator

Job description

Salary: Competitive plus Veolia benefits

Hours: Monday - Friday 40 hours per week

Location: Veolia, Four Ashes, Wolverhampton, WV10 7DG



When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.



We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



What we can offer you;

• 25 days of annual leave plus bank holidays
  
• Access to our company pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• Working within Veolia's hazardous waste customer services department
  
• Processing customer enquiries and bookings
  
• Dealing with internal and external customer queries relating to the disposal of Hazardous Waste
  
• Compliance with all Health and Safety policies and procedures and ensure that calls from customers are dealt with swiftly and effectively
  
• Ensuring the correct information is provided to customers including, quotations, booking of transport, inputting waste details and order labels
  
• All data is entered into Salesforce system
  

What we're looking for;

• Previous telephone customer service experience is essential
  
• Excellent communication skills both verbal and written
  
• Computer literate and experience using Salesforce is desirable
  

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.