Facilities Coordinator

Job description

The vacancy

If you are passionate about excellent customer service, enjoy building relationships and getting to know people - you belong at Bromford.

As a facilities coordinator you'll based at one of our retirement schemes, helping create an environment that our customers love, is safe and feels like home. You will be the point of contact of anything maintenance related, understanding how the building operates to ensure the facilities are maintained to a high standard. Using your skills and knowledge to carry out any minor works, or directing more specialised repairs to the relevant area, where required.

As part of your role you will also be responsible for the health and safety and security of the building as well as being as the main contact for any contractors on site, managing their visits to complete reactive, cyclical and planned maintenance.

This role is permanent and full time. You'll be based in our Park Gardens Scheme in Banbury (OX16 9HY). The role is subject to an enhanced DBS check.

As part of our team, you'll play a vital role in helping us provide safe, secure and warm housing to over 100,000 people. But working with us is about so much more than putting a roof over someone's head, it's about building trust, building relationships and enabling all kinds of people to achieve more, chase their ambitions and build a brighter future for themselves.

In this role, we want you to bring:

• General handyman experience in a customer-facing role
• Experience of carrying our basic property maintenance and assessing any required repairs work
• Excellent communication with colleagues and customers alike, in an engaging and welcoming way
• A positive attitude and a consistent, engaged team player. Proactive and able to prioritise and organise your workload
• Excellent IT skills, attention to detail, and an excellent work ethic
• Your commitment to our DNA and be a great ambassador for Bromford.

Closing date for applications is Thursday 9 May with interviews taking place Friday 17 May.

About us

We are a housing association- one that owns and provides 46,000 homes for people who can't access market housing; has individual relationships with more than 110,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2030. all of this is only possible because of our 1,800 dedicated colleagues.

We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too.

We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive.

Diversity Statement

We are committed to providing a culture where our customers, our colleagues and our partners feel valued for being unique. We empower individuals to reach their full potential within an open, fair and supportive environment. In return we expect everyone to be respectful, collaborate effectively and embrace diversity. By listening, learning and acting we aim to constantly evolve our ambitions for equality, diversity and inclusion to ensure we can always achieve our purpose.

Great Place To Work Certified

Bromford have been certified as a Great Place To Work (Nov 22 - Nov 23). The 2022 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 89% of our employees where made to feel welcome when they joined us. We are also proud to have been named on 'UK's Best Workplaces for Wellbeing' list, proving that colleague health and wellbeing remains a top priority and that our people are truly at the heart of everything we do.