Digital Transformation Manager

Job description

Ready to find the right role for you?

Salary: £34,000 plus Veolia benefits (Company Bonus Scheme, Pension Contributions)

Location: Northampton (with travel across to other sites in the North/Midlands)

Hours: 40 hours per week

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

You will be responsible for leading the digital transformation of the Northampton Municipal contract. This will include but not be limited to automating back-office processes to reduce administration, improving system usage and data quality and owning system changes to ensure changing operational and client requirements are met.

What we can offer you;

• 25 days of annual leave.
• Access to our company pension scheme.
• Discounts on everything from groceries to well known retailers.
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to.
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household.
• One paid days leave every year to volunteer and support your community.
• Ongoing training and development opportunities, allowing you to reach your full potential.

What will you be doing?

• Own and re-define back office processes to remove unnecessary administrative resources. This will include utilising the latest advances in technology to optimise efficiency.
• Create a culture of continuous improvement to ensure processes remain fit for purpose and lean.
• Drive improvements in operational efficiencies through smarter use of existing systems or deployment of innovative applications of new technology.
• As the data owner for the services, you will ensure all operational data sets are constantly maintained to the highest standards;that contract data is current, accurate and real time. You Will create data processes and procedures that ensure accuracy and create a culture of data appreciation within the service.
• Work closely with the Senior Contract Manager and central Data Analysts to create a planned data driven approach to service management where Operational Managers are comfortable using MI to make business decisions.
• Utilise the new digital training platform and strategy to deliver local end user training to operational systems
• Deliver digital solutions for existing paper processes that can they be replicated and rolled out nationally
• Work closely with the central operational system teams to drive product roadmaps

What are we looking for?

• Experience in Operational Management roles or Analytical roles
• Able to manage relationships with Contract staff and develop strategic improvement road maps.
• Deployment of basic Change and Project management methodologies.
• Able to continually observe and seek process improvement opportunities
• Apply established improvement and change methodologies, such as Lean, or have an interest in these.

Our promise to you

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.