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Job description

Do the right thing for our customers, our company and your career.

American Express are looking to add to our enthusiastic Finnish and Norwegian speaking teams who deliver class leading levels of Customer Service across the business.

American Express is a Top 10 Glass Door employer and Fortune's 100 'Top Company to Work For' award winner. We are defined by our ability to innovate, evolve and take risks and always put our customer at the centre of everything we do. With many other awards including: 'Working Mothers' and being voted one of the Top 10 Employers in the UK by Working Families, we are proud to be the UK's leading work-life balance organisation which is only a small part of what makes us the successful dynamic fortune 500 company we are today.

Nowhere do these values hold truer than in our exciting and dynamic European language centre in Brighton. Servicing operations across Europe, this office delivers a diverse, fast paced environment which promotes development opportunities for all colleagues who are motivated to advance their careers.

Our Customer Care teams are at the forefront of delivering for our customers, ensuring that we do the right thing in every interaction in order to provide an excellent service each and every time.

While we would love the opportunity to discuss the various responsibilities our teams have, all teams are required to:

  • Deliver extraordinary service to our customers
  • Partner with various business areas
  • Do what is right by the customer
  • Live and breathe the American Express values and brand
  • Commit to providing exceptional products, service and experiences for our customers
  • Strive to improve our existing ideas in order to find more ways to win


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express are pleased to offer a competitive international relocation package for the right candidate that possesses the correct right to work in the UK. Further details and conditions will be shared on application.

Qualifications

Previous experience is not important to us. We value motivated and enthusiastic colleagues who strive to do what is best for our customers and demonstrate the following:
  • Fluency in Finnish/Norwegian and English is essential
  • Flexibility in an ever changing environment
  • Excellent verbal and written communication skills
  • Strong, reliable team player


Why American Express?
There's a difference between having a job and making a difference.

American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don't make a difference without it.
Don't live life without it.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process - or need any reasonable adjustments to be made - then please contact the Recruitment Team on recruitment.support.uk@aexp.com or 00800 83 000038 (for Russia based candidates 810 800 83 000038).
#LI-DS1

Job Sector
Customer Service
Job Position
Other
City/Town
Brighton
Address
Brighton, UK Show on map
Post date
Closing date

How would you fit?

Learn more about American Express

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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