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Job description

    Company Info

    Working here is about being there for our customers; we're available should the worst happen and we work together to enable social and financial equality across the UK. But it's also about you -how you develop and what you can achieve. We'll help your talent thrive in an environment where you'll be supported to work flexibly and autonomously, sharing in our success and rewarded for a great performance with a generous benefits package.

    Department Info

    With around one million customers, our retail business helps turn customers' pension savings into lifelong retirement income and our corporate business looks after our defined benefit pension schemes ensuring they are effectively managed to protect against risk and achieve their maximum potential.

    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

    Job Duties

    To become the 'Trusted Business Technology Advisor' to the business unit COO and management team

    To act as 'Intelligent Customer' helping to define service levels and manage expectations for technology capability, enhancing the capability for supplier management.

    To be the ambassador for LGR Business Technology by promoting its vision, values, services, and capabilities.

    To act as an advocate on behalf of...

Before you apply, we encourage you to learn more about Legal & General

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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To act as an advocate on behalf of business leaders to ensure Technology alignment with business priorities.

To own the IT strategy on behalf of LGRR, ensuring that it has the IT systems & controls, operations, data and analytics in place to meet its growth agenda

To recommend new and innovative technology solutions that will deliver tangible and / or qualitiative benefit to the LGRR division

To own the technology delivery plan for the unit and support management in realising the benefits and business values associated with that plan.

Skills Required


Degree level or equivalent in technology / business related discipline.

MBA desirable


In depth understanding of the retail retirement income market

In depth understanding of technology and digital market and trends as it relates to the above.


10+ years' experience of managing and delivering technology enabled digital innovation in retail financial services and/or customer services operations

Excellent problem solving, analytical and financial skills

Proven background in adapting trends and openness to new ideas

Strong organisational and change management skills and attention to detail

Effective at managing a broad technology remit across many different areas.

Excellent understanding of technology and its use in delivering pragmatic, cost effective business solutions

Effective transformation of business divisions to deliver cultural and business outcomes, including digital first strategies


Strategic thinker with first class organizing and action planning skills

Collaborative worker who freely shares their knowledge and experience

Develop, get buy-in and deliver strategies across the division & group

Effective at making good decisions and delivering great outcomes in support of the business unit strategy

Excellent interpersonal skills with the ability to successfully engage and influence a broad range of individuals across various businesses and key support functions

Strong influencing skills, ability to develop and mentor individuals

Track record of building effective relationships in complex environments


Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 30 days' holiday, private medical insurance, performance related bonuses, discounts at both a huge range of high street stores and our own great products, as well as a 12% car allowance scheme, your hard work will be rewarded when you join us.

Job Sector
IT & Telecoms
Job Position
£75,000.00 - £85,000.00 / year
Cardiff, UK Show on map
Post date
Closing date

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