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Job description

Have you got what it takes to be our new ATM & Cards Consultant?
Anexcellent opportunity has arisen for an experienced and talented individual to join Payment Services as an ATM and Debit Card Consultant.

The ATM and Cards team is responsible for the management and oversight of Virgin Money's Debit Card product. We look after the co-branded ATM estate, the management of third party relationships that support our ATM channel and our Debit Card products and infrastructure. As well that, we play a key role in managing compliance across all our Credit Card portfolio.

The role
Duties will include:
  • Managing relationships with key suppliers, providing exceptional customer service
  • Managing critical suppliers with the PRAs SYSC8 framework
  • Attending internal and external working groups
  • Communicating on any industry changes
  • Providing advice on processes in line with regulations and best practice
  • Service reviews
  • Leading incidents and coordinating investigations, finding fantastic solutions
  • Budget and performance reporting
  • Ensuring compliance
  • Daily control/tasks
  • Developing new processes
  • Delivering business outcomes to time, cost and quality

What we'll need from you:
  • Excellent communication skills
  • Strong stakeholder management skills
  • A team player
  • Confidence to put forward new and innovative ideas
  • Ability to think strategically and deliver pragmatically
  • The ability to challenge and change anything that does not meet your high expectations
  • Ideally, you'll have experience in a payments environment

Liking the sounds of all of this? Apply now!
We're Virgin Money so of course we offer perks at work that you just won't get anywhere else. How does 27 days annual leave, plus Bank Holidays off, and the ability to purchase up to an additional 3 days with our flexible benefits package sound? All of our colleagues get 3 paid volunteer days per year, so we can really make a difference in the community. If you fancy running the Virgin Money Marathon you only have to ask! The serious stuff is taken care of too, with a double match pension scheme, life assurance x4 of annual salary, income protection and private medical cover. You'll also gain access to the exclusive Virgin Tribe club, where members get fabulous discounts on flights, trains, holidays and more across the Virgin group.

Contract: 6 month fixed term

Salary: £22,500 - £34,000

Location: Gosforth

Please be aware that all offers of employment are subject to pre-employment screening checks.

Job Sector
Strategy & Consultancy
Job Position
Management Consultant
Gosforth, Newcastle upon Tyne, UK Show on map
Post date
Closing date

Learn more about Virgin Money

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