Learning and development in Santander is as important to us as it is to you. This is why our leadership programme won Best People Development Programme 2016 at the 20th annual Learning and Performance Institute awards.
We approach your learning journey as a partnership. Developing your skills and knowledge is going to be critical to your success, and we’ll ensure you learn to excel in looking after our customers. That might mean attending a course, using an online package or being coached by an experienced member of staff.
We’re strictly governed by policies and laws, so for certain roles such as those that involve giving advice on products, we make sure everyone is up to speed. Working with some of the best training experts in the fields, you’ll undergo formal training – both in the classroom, and in a live environment – and you’ll need to pass tests to prove you know your stuff. We’re serious about getting it right, so we’re looking for people who take learning seriously.
Once you’re settled in, we’ll want you to think about your future and how you drive your personal development. It helps to think ahead and ensure that your career is moving in the right direction. We’ll support you by providing access to a wide range of training opportunities and learning materials to help you learn new skills. Most importantly, it’s all about giving you room to grow – speaking to you directly, finding out your ambitions and setting out a clear path – with objectives, areas for development and real opportunities to get there.
Supporting Career and Talent Development at Santander