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Agile Working at LBG

Category: Work-Life Balance, Flexible Working, Working Parents, Lloyds Banking Group, agile working, job share, personal stories

Flexible Working
  • Charlotte & Amy

"There’s always been a lot of support and flexibility here, but this was a really forward-thinking idea which showed just how much they cared and understood us."

Charlotte and Amy both wanted to reduce their hours for a better work-life balance. Together with their managers, they put together a plan to make it work.

 

CharlotteCharlotte

 

AmyAmy


"We’ve been job-sharing for almost 5 years now. We’ve both had long, separate careers at Lloyds Banking Group, but we have very similar skills and situations at home. We both wanted to reduce our hours for a better work-life balance after having kids, but we didn’t want to give up our careers in tech either. Now, we share one role together in digital development and insight.

Neither of us had ever heard of job-sharing before. It was our managers who came up with the idea – they realised that the hours we each wanted to do made up a full-time role. We both already knew each other and we just thought, wow, that sounds perfect!So far, it’s worked really well. We’re really similar in our working styles and we’ve worked the same kind of role before, so we can put our heads together on problems and share the load easily. It runs so smoothly. 

We’re lucky to have so much support and flexibility. There’s always been a lot of that here, but this was a really forward-thinking idea which showed just how much they cared and understood us. We haven’t had to sacrifice our career, and we can still be working mum role models for our kids."

 

  • Cheryl

"When I became a mum for the first time, managing the transition back into work after maternity leave was just made so much easier by how understanding everyone was."

Cheryl joined the Group straight after college, and enjoyed the work so much she deferred her university placement. She's now been working for the bank for over twenty years.

 

CherylCheryl and her baby

 

"I actually came to LBG straight from college. I started on a short-term contract over the summer while I was waiting to go to university. I enjoyed the work so much, I deferred my placement for university and just never looked back. I’ve worked here for twenty years now, and honestly, it’s been the best decision I ever made.

I think the focus on flexible working here is incredible. When I became a mum for the first time, managing the transition back into work after maternity leave was just made so much easier by how understanding everyone was.

I was able to find a good work-life balance, so that I could be there for school runs or the little moments with my baby. My manager is always checking in on me to make sure I’m happy with how things are going and my workload isn’t getting on top of me.

 My career has been so flexible, too. I’ve moved between divisions easily, thanks to my managers. I was attracted to the challenges of tech, and even though I’d never worked in that sector before, they helped me make the leap. Now I work in a transformation tech role, working behind the scenes to help large LBG projects run smoothly."

 

  • Ally 

"Lloyds Banking Group looked past my lack of experience in the financial sector and seemed to really embrace the fact that I could bring something new and different to the team."


Ally Rosam, a former NHS physiotherapist launched a new career through one of our programmes which helps workforce returners develop skills and connections. 

 

AllyAlly at her graduate show


"Hi, I'm Ally. I was a physiotherapist working in the NHS and the private sector. After doing some service improvement projects (which I now know are service design projects) I ended up pursuing a two-year Masters in Service Design at the Royal College of Art.

At my graduate show, I happened to meet one of the designers from Lloyds Banking Group. He introduced me to the Returners Programme, which offered a great opportunity to go back to work, short-term at the group, after a career break of at least two years.

I found out that the Service Design team at the bank were doing really interesting things. So I applied and was accepted.

Coming back to the world of work two years out is quite scary, particularly when you’ve moved sideways and almost changed careers. LBG looked past my lack of experience in the financial sector and seemed to really embrace the fact that I could bring something new and different to the team.

The programme gave me a ready-made network of people, across the bank. And in my case, I was fortunate enough to be offered a permanent role in one of the other design labs. So it just goes to show that if you put yourself out there and make yourself visible, the opportunities are there."

 

  • Andrea 

“A number of Group offerings have really come together to make this possible – the flexible working, their approach to volunteering, and the openness of management to accommodate the flexibility."

Andrea was able to volunteer at her local hospital during the coronavirus pandemic, thanks to Lloyds Banking Group's flexible working approach. 

 

AndreaAndrea volunteering at her local hospital


Having always had a culture of volunteering within the team and having already helped out in many areas of her local community, colleague Andrea Jerome started the process to become an NHS volunteer last year. 

It couldn’t have been timelier as she is now, more than ever, able to generously donate her time to the A&E department at the Royal Sussex County Hospital.

Andrea has been accompanying patients to the X-ray department and guiding them along the new routes through the hospital.

She’s also been asking people to observe social distancing in the queue outside A&E, outlining the new queuing system and the policy regarding friends and relatives, as well as explaining what happens once they’ve been checked in.  

Her help frees up the medical staff to concentrate on patient checks and treatment. 

Supporting the NHS
Andrea said: “It is great to feel useful, and, living alone there is the unexpected benefit of being legitimately out of the house and talking to people. Sobering too, as I’m mostly stationed near the ambulance bays.

“A number of Group offerings have really come together to make this possible – the flexible working, their approach to volunteering, and the openness of management to accommodate the flexibility."

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Lloyds Banking Group

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