Field Application Engineer

Job description

QUI SOMMES-NOUS ?

Les entreprises et les gouvernements comptent sur Thales pour apporter de la confiance aux milliards d'interactions numériques qu'ils établissent avec les utilisateurs. L'Activité Mondiale Identité & Sécurité Numériques (DIS) fournit des technologies et services (des logiciels sécurisés en passant par la biométrie ou encore le cryptage), qui permettent aux entreprises ainsi qu'aux gouvernements de vérifier des identités, et de protéger les données afin qu'elles restent sûres.

WHO ARE YOU ?

• Min 5 years of experience in technical leadership, solution architect, development or similar preferably in Telco/IoT sector
• Proven experience with the device to cloud solutions, in particular in all technologies (IC, HW, SW, OSI Protocols) relevant for IoT
• Knowledge on device integration & testing
• Strong knowledge of the IoT devices (firmware, OS, secure domain like TEE/TZ, security technologies and knowledge of secure IP/ROT, specific APIs/ protocols like MBED TLS-PSA API, SCP03 or SCP11,...)
• Very good knowledge of cellular technologies 2G to 5G - standard, ecosystem, technology bricks and low power technologies NB-IoT, CAT-M1
• Good knowledge of SIM/eSIM cards technology (GSMA standards SGP.22 and SGP.32, communication and security protocols)
• Good knowledge Telecom Smart Card files structure, security and communication API
• Good knowledge of all phases of software development lifecycle: requirements analysis, design, implementation, code review, testing, and release
• Self-motivated, autonomous, with strong technical background
• Passion for innovation and have a "think outside the box" mentality
• Excellent verbal and written communication skills
• Able to work under pressure and manage priority as context evolved
• Able to diagnose and resolving the problems

WHAT WE CAN ACHIEVE TOGETHER :

The Field Application Engineer is a person responsible for design & support PoC for e2e trials, inside the IOT Vertical, encompassing the whole scope of an IOT use case, with server, card, IPAd/e, devices, modules.

She/he is key stakeholder during discussion with customers to define technical details and close follow-up until successful implementation.

The Field Application Engineer primary responsibilities are:

• Close cooperation with Marketing and Product team to have good understanding of POCs strategy, marketing offers and be in line with the product development milestones and delivery
• Build end to end reference packages - server, IPAd, devices/modules, card and ensure their end to end live validation
• Participate customer's meetings to understand their needs and propose clear scope of the POC, milestones, end to end solution tested, propose pre-tested devices & modules, customer follow-up and support
• Provide technical expertise and support to customer during integration of PoC
• On-board customers on the IoT PoC platform

Innovation, passion, ambition : rejoignez Thales et créez le monde de demain, dès aujourd'hui.