Welcome to VERCIDA website.

Skip to main content
Enable Recite to make this website accessible

0%
Profile completeness

Did you know that users who have filled in their profile details are 42 times more likely to get matched with the right employer?

security illustration Help us find the best workplace for you by sharing more about yourself. We will never disclose your information with others.

Job description

Position: Enforcement Officer
Job Type: Full Time, Permanent 
Hours: 37.5 hours, Flexible Shift Pattern - 16 hours to be done between 4pm-9pm Monday-Friday or anytime at weekend.
Salary: £21,216 basic salary plus commission (annual average is £5,856 but earning potential is uncapped)
Business mileage allowance: 45p (paid from and to home address)
Benefits: include 23 days holiday, pension, share save scheme, dental plan, discounted insurance 

Job title:
Visiting Officer

Job Description:

In this role you will be visiting addresses that don't have a valid TV Licence. You will explain the legislation, help the customer understand our payment options and where necessary conduct an interview under caution.  

 

Core Responsibilities:  

 

•          Conduct door to door visits to properties where no TV licence is registered 

•          Accurately record visit details and complete daily timesheets via the handheld device 

•          Explain and sell the benefits of all licence payment schemes 

•          Take and accurately record payment details 

•          Attend court when required to give evidence in prosecution cases 

•          Carry out work and attend meetings as directed by the Visiting Manager 

•          Maintain an effective deterrent against evasion of the TV licence 

•          Maximise sales for the BBC 

•          Enforce prosecution proceedings by taking Records of Interview under caution 

•          Update and improve the TV licensing database 

 

About You: 

 

We are looking for a confident person who is firm but fair, treating all customers with empathy and understanding. You will be able to deal assertively with conflict and have the ability to quickly build a rapport using your negotiation, persuasion and influencing skills. You will have excellent customer service skills and be very results driven. If you enjoy working outdoors and are looking for a role that offers job security and gives you a level of flexible working then this could be the perfect job for you. 

 

Successful applicants are subject to passing a Standard DBS Check & Financial Probity Check 

Location:
Belfast

Time Type:
Full time

Contract Type:
Permanent
Job Sector
Other
Job Position
Other
City/Town
Belfast
Address
Belfast, UK Show on map
Location
Northern Ireland
Post date
Closing date

How would you fit?

Learn more about Capita

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

Articles you might like

Other jobs in Business Services

You will receive an email with link to reset your password.

Enter your new password