#LI-CM1 Who are Experian? You've probably heard of us.
We unlock the power of data to create opportunities for consumers, businesses and society. At life's big moments - from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers - we empower consumers and our clients to manage their data with confidence so they can maximise every opportunity. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish - and we're not done.
Still with me? If we sound like the type of organisation you might like to work for, we are currently looking for a Vendor Manager to join our team based in Nottingham.
The purpose of the Vendor Manager role is to serve as the primary interface for Solutions vendor relationships; strengthening the strategic relationships and ensuring strategic alignment.
The Vendor Manager is responsible for ensuring service levels are consistently achieved and that continuous improvements and innovation are delivered by Solutions vendors, creating a competent vendor eco system capable of supporting Experian's growth ambitions.
Essential Duties & Responsibilities
Lead and pro-actively manage multiple selected third party vendors who provide critical resource that support the services delivered to internal and external customers
Jointly deliver a strategic road map for Vendor Management and relevant vendor partnerships, to deliver cost savings and added value to Solutions
Establish regular governance meetings with vendors in line with the defined governance framework
Focus on building relationships with vendors, to drive partnership. Engage key stakeholders in vendor relationships and act as the point of escalation where necessary
Manage and report on vendor performance to SLA's and quality of service, drawing out themes/trends and identifying opportunities for improvements
Facilitate the operational ramp up/ramp down of vendor resources, applying lean processes to deliver acceptable lead times
Drive continuous improvement & innovation with vendors, tracking benefits realisation
Manage and track vendor spend, investments and volume rebates
Raising purchase orders and providing invoice approvals for vendor spend
Identify opportunities to reduce vendor spend and increase vendor quality and efficiency
Regularly evaluate and assess vendor relationships and contracts, based on ongoing needs, to ensure value, quality and innovation
Revisit and re-negotiate service levels, discounts and delivered services as required in conjunction with Third Party Management & Sourcing teams
What are we looking for?
Ideally, we are looking for candidates with the following attributes:
Proven Vendor Management experience in IT domain
Detail orientated with good analytical and organisational skills and financial acumen
Ability to interface, influence, communicate at present with all levels
Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture
embraces people’s diverse perspectives and creates a positive environment where everyone
belongs. We’re determined to build a better, more connected world for everyone.