dunnhumby is the world's leading customer science company. We analyse data and apply insights from nearly one billion shoppers across the globe to create personalised customer experiences in digital, mobile, and retail environments. Our strategic process, proprietary insights, and multichannel media capabilities build loyalty with customers to drive competitive advantage and sustained growth for clients. dunnhumby employs over 2,000 experts in offices throughout Europe, Asia, Africa, and the Americas and works with a prestigious group of companies including Tesco, Monoprix, Raley's, Macy's, Coca-Cola, Procter & Gamble, and PepsiCo. For more information, please visit us at www.dunnhumby.com .
To aid in the research and design of products that have high usability that meet the needs of our internal and external users as well as dunnhumby stakeholders.
Use qualitative and quantitative research techniques to understand the end users of our products, their personas, priorities, goals, pain points and user journeys, which will inform how we build products.
Design and build wireframes and interactive prototypes in order to validate that our product is right for users and, working closely with our product development teams, communicate requirements and designs.
Undertake user testing activities to improve usability, validate any assumptions we've made about our users and to facilitate the iterative improvement of our designs / in-development products.
Ensure that products have the right information architecture to help users easily and intuitively find or navigate to the right content to achieve their goals.
Work with visual designers and content specialists to ensure that our products are aesthetically pleasing and have consistent branding, tone of voice, and look and feel.
Design visualisations for products where appropriate to ensure that data science insights are clearly communicated and actionable for users.
Perform heuristic evaluations of dunnhumby or competitor products in order to identify good and bad usability.
Help our product teams to build products that are: usable, useful, desirable, valuable, accessible, credible, and with findable content.
Bachelor's degree or equivalent in related subject
Information Architecture Design
Adobe Creative Suite
Sketch and/or Axure RP
Business and Commercial Acumen
Data Analysis and Modelling
dunnhumby Capabilities and Solutions
Work as a team with others
Build strong relationships with colleagues
Identify personal priorities
Deliver work to high standard
Solve challenging problems
Be driven to improve yourself and the way things are done
Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture
embraces people’s diverse perspectives and creates a positive environment where everyone
belongs. We’re determined to build a better, more connected world for everyone.