Job Description: The UK change team are a dynamic group of change professionals who are responsible for the delivery of business and technology change for the UK business. We work closely with all areas of the UK business to deliver technology, regulatory, process and people change in order to achieve tangible business benefits.
The main responsibility of this role is project management of change projects for the UK business. This involves assuming the project leadership role and overall responsibility for taking a project from an original concept through the final delivery. This role requires a proactive approach to collaborating with and managing internal and external stakeholders ensuring delivery is achieved by the most effective and efficient means.
The project portfolio varies based upon the needs of the UK business but has a heavy focus on delivery of change to IT systems. Accordingly, you must have a proven track record of delivering projects with significant technology dependencies.
What you'll be doing
Lead project management activities including benefit identification, plan management, tracking and reporting of delivery progress; identification, evaluation and resolution of risks, issues, dependencies; tracking, development and assurance of initiative deliverables
Define resource plans and work closely with internal teams, stakeholders and vendors to manage the day-to-day and full end-to-end project delivery activities
Manage project scope to ensure commitments are achieved within agreed time, cost and quality parameters
Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners
Remove barriers and lead resolution of issues/problems to enable teams to achieve the objectives
Oversee the agreed budget and ensure tracking and measurement of costs as well as reporting on benefits
Ensure projects adhere to the Hiscox Change Delivery Framework and foster project transparency as well as accurate and timely reports on project status, schedule and costs to the Portfolio Manager and PMO
Manage projects across the entire UK change portfolio which may require managing multiple projects simultaneously and/or managing a series of dependent projects
Provide support and input into the portfolio planning process by engaging in pre-project sizing, skillset and dependency mapping
Build strong productive relationships within the business, the change team and with third parties in order to deliver effective solutions.
Person Specification: Our must haves
More than 5 years Project Management experience and a track record of successfully delivering projects with significant technology dependency
Excellent stakeholder, conflict and influence management skills.
Excellent written and verbal communication skills, capable of working with people at all levels within and external to the business
MS Project or other structured project management tools
Have experience working as a Project Manager in a multiple project environment with challenging timeframes and deliverables
Have had exposure to distributed teams and relationship building with stakeholders
Have exposure to the full project life cycle, from inception to user acceptance testing, deployment and handover to BAU
Knowledge of PM best practices, methodologies, and project governance principles.
Experience with both Waterfall and Agile methodologies
Proficiency in MS Project, Excel, PowerPoint, Word and similar tools
Proven experience and understanding of software delivery lifecycle
Intellect and gravitas to influence and gain credibility with business personnel and management
Be creative, proactive, logical and innovative and will not just accept the status quo
Be highly results driven, with the energy and determination to succeed in a very fast paced environment where the pace of response and leadership is critical to success
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
#LI-SW1 If you would like to know more about the role, or you are having any difficulties with the application process please send your CV and the four-digit job ref number to [email protected]
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