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Job description

Our Technology & Innovation team enables the development and adoption of new technologies within the Tax line of service. We are a diverse and multi-disciplinary group of c45 including data scientists, developers and project specialists. And our key areas of focus are internal process automation, digital client service, and data & analytics.

We are looking for an experienced Associate or Senior Associate to play a key role in building the Learning Lab proposition for PwC UK. Learning Lab aims to provide an unrivaled personalised online learning experience which helps people to reach their full potential. This is a challenging role in which you will have the opportunity to shine. The core responsibilities and attributes are:
  • Be able to work with teams to agree the scope, learning objectives, design content, design the delivery, produce assets and implement training courses in a wide range of topics and disciplines. Also work closely with assigned SMEs (subject matter experts) to write the content, review drafts of the training and sign off final materials.
  • Demonstrate experience in developing and delivering training either in a corporate or school setting. Also having a passion to understand how people learn, improve online learning experiences and be aware of the latest thinking and best practice for learning.
  • Demonstrate the ability to use, or quickly learn how to use, graphics, video development and video editing software (e.g. Adobe Creative Cloud) to create training assets for courses delivered on Learning Lab.
  • Awareness and passion for eLearning and Learning Technologies and how they can be used to add value and transform the way we learn
  • Demonstrate a commitment to excellence and a mature approach to dealing with challenge.
  • Strong analytical and project management skills to effectively identify issues and be able to apply sound conclusions resulting in the right solution, at the right time and at the right cost
  • Positive, can-do attitude with the ability to adapt and work effectively in a changing environment. Be eager to learn new skills and take on a variety of different tasks, with limited notice guidance or prior experience, to develop this new proposition as an intrapreneur.
  • Ability to self-motivate and work independently as well as a working professionally and collaboratively as part of a wider-team
  • Communicate confidently and effectively, at all levels, both in written and verbal form
  • Ability to build and maintain good relationships
  • Highly energised and motivated to effect change and influence the firm's approach to people development

  • Have a strong understanding of neuroscience and psychology and be able to incorporate this knowledge and understanding into the design of training and product functionality.
  • Work with client facing stakeholders from all lines of service and all PwC territories globally, to identify opportunities to deliver training to clients. You will need to quickly understand the specific business context so that you can provide valuable challenge and guidance.
  • Manage the delivery of the solution to clients to ensure high levels of adoption by setting up users, providing onboarding advice and guidance, and supporting the Operations team with handling user's queries.
  • Have an awareness of Intellectual Property Rights (i.e. copyright) requirements applicable to their activities

If this sounds like you, please get in touch.
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London, UK Show on map
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