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Job description

Technology, Resilience and Cyber Policy Development Senior Associate

Would you like to play a critical role helping the financial services industry become more operationally resilient? Would you relish the opportunity to shape FCA policy in a number of key areas, including third parties and incident reporting?

We are pleased to be offering an exciting opportunity for a talented, self-starting Senior Associate to join the Technology, Resilience and Cyber department (TRC) and progress our policy work. We work closely with UK and international authorities to ensure firms are resilient to disruption, this means that we need to be leaders in policy rules on issues linked to operational resilience. We work with the aim of protecting consumers and markets and building confidence in the effectiveness of technology that underpins financial services. We cooperate closely with the Bank of England, PRA, HM Treasury and a range of other domestic and international authorities.

For at least the first year, working in a collaborative team, we expect you to be responsible for developing the FCA's approach to firms' growing dependence on outsourcing and critical third parties, many of which are headquartered or supply their services from outside the UK. In addition, you would be responsible for developing our thinking and possible new policy rules around what firms report to us when encountering operational incidents. These are substantial new areas of policy, both of which are pivotal to helping firms increase their levels of operational resilience and minimising public harm.

You will have strong policy skills, be adept at stakeholder engagement, have a good understanding of the domestic and international regulatory landscape, and be committed to on protecting the public from operational disruption. You will have a good appreciation of key operational resilience concepts, and experience in policy development, in the FCA or elsewhere.

Key Roles and Responsibilities
  • Working on the coordination and development of the TRC department's policy work. In your first year, we expect you to contribute to the department's thinking and development on policy around on third parties and outsourcing, and incident reporting
  • Building strong working relationships and joint policy positions with the PRA and Bank
  • Coordinating with internal and external FCA stakeholders on policy development, and papers where operational resilience expertise is required
  • Keeping abreast of domestic and international policy developments
  • Drafting and inputting into internal and external deliverables, including consultation papers, policy statements, briefing notes, presentations and communications
  • Providing upward reporting and updates on policy matters relevant to operational resilience to TRC leadership and the Specialist Directorate's Director's office
  • Proactively identify opportunities to drive forward the policy landscape on operational resilience issues
  • Providing subject matter expertise and acting as a point of reference for colleagues inside and outside the team on policy matters


About You

Minimum skills

We're a signatory to the Government's Disability Confident scheme. This means that we guarantee an interview to any disabled candidates entering under the scheme, should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidates CV. Exemption may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme.

  • Experience successfully developing policy, possibly across government or regulation
  • Strong written communication skills
  • Experience influencing senior stakeholders


Essential Skills
  • Understanding of FCA's approach to operational resilience, including an appreciation for the FCA's new operational resilience policy
  • Strong knowledge of international policy developments on operational resilience
  • Very strong strategic judgement in setting and delivering desired outcomes through stakeholder engagement
  • Good analytical and problem-solving capabilities with appropriate application of judgement and diligence
  • Good interpersonal skills with evidence of team working
  • Confidence and credibility to interact effectively with a range of stakeholders
  • Extremely strong verbal communication skills including clear and effective presentation to both internal and external audiences
  • Excellent stakeholder management skills


Desirable skills
  • Understanding of FCA cross-authority engagement with other FS and Whitehall authorities and/or international regulators
  • Understanding of global regulatory landscape for outsourcing and third-party technology and cyber risk; and/or incident management and reporting.
  • Experience of operational resilience, technology and/or cyber resilience capabilities
  • A track record of delivering policy through to publication and implementation


About us

At the FCA, we're creating a fair and more resilient financial system. We're establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers.

There are few jobs where you can make a real difference to the 2 million people who work in the UK Financial Services industry, the 40 million consumers of financial products and the stability of our economy as a whole.

Our people are integral to our success as an organisation, working alongside industry, engaging firms and speaking to consumers as we strive to ensure the FCA is setting the standard for other regulatory bodies across the world.

The Technology, Resilience & Cyber Department (TRC) sits within the Specialists Directorate. TRC provides a centre of excellence within the FCA which supports and advises the Supervision divisions and various areas across the FCA (such as Authorisations and Innovate) and our regulatory counterparts with technology & cyber resilience expertise. The department also provides strategic direction, education and awareness across the FCA.

The role of TRC is to understand firms' current and planned use of technology, identify and assess potential harm and risk to the market and promote good practice by clarifying our expectations and acting when necessary, and in line with FCA's perimeters as a Regulator. This includes seeking to minimise the harm and impact to consumers and market integrity from a technology, resiliency and cyber standpoint.

The department works regularly with a number of other regulatory bodies in the UK including the Bank of England (BoE), the Prudential Regulation Authority (PRA) and Her Majesty's Treasury (HMT) as well as pan-European and global regulatory colleagues on a range of operational resilience supervisory topics.

The FCA's Values & Diversity

Our ambition is to create a diverse and inclusive workplace that reflects the society we serve, helping us to be a better regulator.

As an inclusive employer, we are open to considering flexible working arrangements. Please contact our recruiter if you wish to apply for this role on a flexible basis.

Useful Information
  • The role is graded Reg C Senior Associate.
  • The salary range is approximately £46,000 - £75,000, plus a competitive flexible benefits package.
  • Applications for this role close on 27th September 2021
  • If you have any questions about the role please [email protected]


Applications must be submitted via our online portal, applications submitted via email - will not be accepted

Learn more about Financial Conduct Authority

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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