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Job description

About The Role

We are a friendly and diverse supported housing team who provide s upport across Bristol and South Gloucestershire. You will be part of a team made up of Support Workers who support people who are homeless or threatened with becoming homeless or experienced unsettled housing. You will be working with people to help maintain their accommodation, access new accommodation and provide assistance to help them furnish their new home and settle in.

Why our Supported Housing team is great…

The service sits within our West of England team covering dispersed accommodation for single homeless men through Bristol Pathways and supported family supported housing across Bristol, South Gloucester We are a friendly yet professional team of people with a range of support experience. We are very proud or our work and helping people is at the heart of everything we do.

You'll be working to help support vulnerable, diverse and sometimes challenging clients on a 1:1 basis in their homes and on occasions delivering support in group situations. You will benefit from regular supervision and team meetings so that you are able to network and exchange ideas with colleagues.

There's a space in our team… are you the right person to fill it?

Your role will consist of providing floating support to individuals, families, couples and who are threatened with homelessness or who need additional support to enable them to sustain their tenancy in the Bristol and South Gloucestershire area. Your working week will also consist of supporting individuals in temporary accommodation and the Pathway, to move-on into permanent accommodation through Homechoice (local authority housing register) or private rented.

The emphasis is to empower clients to live independently. You will support and advise clients on applying for tenancies, their responsibilities and obligations in sustaining a tenancy, helping to secure accommodation, manage their own finances and engaging with other professionals.

We are looking for 2 Support Workers to join initially on a fixed term basis for a period of up to 12 months. We are looking for people who are motivated to make a positive contribution to the lives of the people we support and a "can do" approach to their work. Are you prepared to go the extra mile to ensure a positive outcome for your clients? Experience in a similar role would be desirable, however what is most important is having a passion for helping people in the local community,

This role will be challenging at times as you will be working with and supporting clients across a range of difficult and challenging issues/behaviors; an attention to detail, using your initiative and problem solving will be key.

This role is being offered on a full time basis, working 37 hours per week. Bandwidth hours will be 8.00 am to 6.00 pm.

We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

Interviews will be carried out via Skype on 16, 17 and 18 June 2020.

For further information about this opportunity, please click here to view our candidate information pack

About The Candidate

To be considered for the role of Support Worker you will:

  • Be able to d eliver tailored support to a variety of customers with diverse needs to promote independence and encourage them to live safely as part of their communities.
  • Work collaboratively with other colleagues and external agencies to ensure an appropriate, timely and comprehensive service is delivered.
  • Take ownership and responsibility.
  • Consult and involve customers in their support plans.
  • Make informed decisions to identify appropriate support.
  • Assess and manage any risks appropriately.
  • Establish and maintain professional boundaries.
  • Establish, maintain and administer records electronically and manually in line with company and statutory requirements.
  • Collate and assemble information to ensure service targets are met.
  • Consistently deal courteously and professionally with customers to meet business needs.
  • Use customer feedback to improve the business.
  • Have clear and effective communication skills.

In return, we provide a generous entitlement to paid holiday increasing with length of service, a pension scheme, a healthcare cash back plan, and great opportunities and support to develop your career.

About The Company

At LiveWest, we believe in a home for everyone. We own and manage 36,000 homes across the South West, from Cornwall to Gloucestershire.

We take the time to listen to, understand and learn from our customers. We focus on thriving as a business and employer, so we can deliver more homes and even better services.
Job Sector
Social Care
Job Position
Support Worker
Estimated Salary
£20,200.00 - £22,500.00
Bristol, UK Show on map
Post date
Closing date

Learn more about LiveWest

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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