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Job description


Reports To: Hasun Tayyub, Support at Home Service Lead

Location: Community

Department Manager: Vicky Ross, Head of Family and Carer Support Team

Hours: Flexible

Making a Difference

Community Facilitator Volunteer will support with the facilitation and development of the Support at Home Community Hubs. You will support patients their families and carers, creating a welcoming a friendly environment.

Key Duties

You will...
  • Create a welcoming and friendly environment
  • Keep records of group attendees
  • Prepare and serve teas, coffees and drinks
  • Facilitate group activities
  • Provide support for the patient in coping with the effects of their illness and how it impacts on their day to day life.
  • Ensure any issues or concerns are communicated to the Service Lead

Will the role suit me? YES, if you are...

  • Someone with good listening and communication skills.
  • Able to understand the effects of a patient's illness and how it impacts on them and their families/carers.
  • Able to work in a positive and professional manner
  • Someone who can support individuals on an individual and group basis

What can Birmingham St Mary's Hospice offer me as a volunteer?

  • Membership of a friendly, professional, multi-disciplinary team.
  • Full training and ongoing development within the volunteer role.
  • A chance to use your skills and experience to support others in need.

Learn more about Birmingham St Mary's Hospice

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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