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Job description

The Role

It is essential for this role to be able to speak Spanish. The ideal candidate will have significant prior experience of placing financial
lines insurance for a range of industries and sectors; within the role they
will have the responsibility of supporting a portfolio of clients and prospects
with accountability for retention of clients, new business development, client
strategy & market placement.

They will manage and develop client and Willis Towers Watson relationships and
grow the portfolio within the business unit. The person will be joining a very
successful and dynamic team and therefore we're seeking attributes in a
candidate that will add value to this strong team.

FINEX is the specialist team within Willis Towers Watson focusing on placing
Directors & Officers Liability, Professional Indemnity, Pension Trustee
Liability, Prospectus Liability and Crime Insurance. This role is within the
Directors and Officers / Management Liability Practice.

Language skills will be advantageous but not critical.

Client Relationship Management
  • Work with senior colleagues
    to understand the clients' business and risk management needs and look for
    solutions to deliver those needs through the provision of ongoing service
  • Understand, apply and where
    necessary explain the BU policies and procedures
  • Draw on expertise within specialist
    technical teams within the BU and across the Group for clients as required
  • Support senior colleagues to
    determine appropriate solutions, structure, price and placement strategies
    that meet the clients' needs and deliver profitable business for a range
    of clients


  • Manage compliant processing
    of contracts as per FCA and contract certainty requirements
  • Assist with loading of data
    into the relevant Willis Towers Watson Systems

and Service Delivery

  • Support and deliver the end
    to end ongoing client service, adhering to standardised policies,
    procedures and service standards
  • Support the BU in accurate
    budgeting, forecasting and tracking of revenue
  • Deliver high levels of
    client service support in line with standard operating procedures
  • Communicate effectively with
    clients, associates, markets and others where appropriate to maximise
    service delivery levels
  • Working with senior
    colleagues in the development of service plans that define the engagement
    and timing of engagement with the client
  • Manage KPIs/SLAs to ensure
    targets are met
  • Ensure adherence to Group
    policies, procedures and all regulatory requirements
The Requirements
    Spanish speaking is essential Preferably
    educated to A-level or relevant industry experience Preferably
    CII Qualified but not critical Proven
    track record of supporting teams to deliver high levels of client service Proven
    sales track record Practical
    knowledge of supporting account development and appropriate tools to
    achieve this aim Good
    communication skills Experience
    of working with and adhering to processes and systems to support client
    service delivery In
    depth knowledge of Financial Lines products and corresponding financial
    and client sectors.

Equal Opportunity

Job Sector
Media, Digital & Creative
Job Position
Account Executive
London, UK Show on map
Post date
Closing date

How would you fit?

Learn more about Willis Towers Watson

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