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Job description

We are looking for a motivated and proactive individual to help build and deliver the engagement strategy for The Queen's Awards for Enterprise (QAE).

The Social Media and Stakeholder Manager needs to be a self-starter and a confident communicator who pays close attention to detail, is proactive and flexible in their approach and innovative in their thinking.

The job holder will lead on our digital and engagement strategies to grow our social media communities across all platforms. They will devise plans to drive potential applicants to the Awards website. The nature of this work will entail contact with a huge range of partners including Number 10, Royal Households and business representative bodies.

You will be able to showcase your marketing, communication and digital skills and work collaboratively with colleagues to gain practical experience and knowledge. Opportunities include visiting winning businesses to showcase their success, working across Whitehall on a No10 priority and working on a unique Royal Programme!

About the Team

We are a small, dynamic and friendly team responsible for delivering the Queen's Awards programme. We work with technical assessors, provide support to judging panels and promote the Awards. The QAO continuously seeks ways to improve the annual process. The QAE are the most prestigious awards for UK businesses and are globally recognised. They are designed to showcase and encourage outstanding achievements. The Awards recognise UK businesses in the fields of International Trade, Innovation, Sustainable Development and Promoting Opportunity (through social mobility).

Responsibilities• To lead the competition process to design a new Awards' trophy. This includes appointing a contractor to create the winning design and briefing the Royal Households.

• Leading, delivering and evaluating our communications strategy. Running our social media programme and developing our online platform. You will use digital resources to increase efficiency, to help raise the profile across Whitehall and externally, with key partners.

• Working closely with BEIS Communications and Digital Teams to produce creative social media content and key resources for winners.

• Creating and evaluating the marketing and engagement strategy, seeking a year-on-year increase in the number of applications. This will be in response to feedback from the Prime Minister's Advisory Committee.

• Collaborating with colleagues across the department and partners outside to identify and secure a QAE Awards presence at suitable events.

• Actively engaging with colleagues and partners to secure their support for the Awards. Encouraging wide and pro-active promotion of our messages. Ensuring they have a clear understanding of our purpose and objectives. Taking into account their individual needs and championing inclusion and equality of opportunity.

• Actively seeking and considering input of people from a diverse group of backgrounds and running a programme of promotional events.

• Developing the QAE case study brochure, newsletter and survey on the benefits of achieving an award. Working proactively with analysts to lead on the research. Highlighting the significant findings and capturing these to improve communications to encourage more applications will be a priority.

• Working with the team and external partners to improve the online application and assessment platform and help users to navigate it.

• Aligning activities to deliver wider organisational priorities. Briefing ministers on business visits. Sharing information with teams across Whitehall to raise awareness of the QAE.

• Leading on presentations to partners and prospective applicants.

• Working with team members on other work strands to develop your skills in other areas and build the team's resilience. Investing time to develop a genuine positive team spirit and focus.

• Line managing the team's EO who is the Awards Manager.

Skills and Experience

Person Specification Skills required - Essential:

• Strong practical knowledge of social media is essential as the postholder will be responsible for creating and analysing infographics and their impact.

• Strong written and oral communication skills.

• Strong organisational skills.

• Good Microsoft Office skills.

• Good project management skills.

Experience - Desirable:

• Previous experience of working in a digital/marketing/communications field, with stakeholders, and in a successful delivery team.


We'll assess you against these behaviours during the selection process:
  • Communicating and Influencing
  • Changing and Improving
  • Delivering at Pace
  • Seeing the Big Picture


BEIS offers a competitive mix of benefits including:

A culture of flexible working, such as job sharing, homeworking and compressed hours.

Automatic enrolment into the Civil Service Pension Scheme.

A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.

An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.

Access to a range of retail, travel and lifestyle employee discounts.

A hybrid office/home based working model where staff will spend a norm of 40-60% of their time in the office (minimum of 40%) over a month with flex dependent on balancing business and individual need (from September 2021, depending on how the public health guidance evolves).

Things you need to know


Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

As part of the application process you will be asked to complete a CV and personal statement. Your personal statement (maximum 750 words) should please detail how your skills and experience would make you suitable for this role. Further details around what this will entail are listed on the application form.

Applications will be sifted on personal statement.

Please note - the CV is for information purposes only and will not be scored.

Expected Timeline subject to change

Expected Week of Sift : 20/09/2021

Expected Week of Interviews : 04/10/2021

Interview Location : MS Teams

Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

The interview will consist of behaviour questions.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

• Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

Further Information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

If successful and transferring from another Government Department a criminal record check maybe carried out.

Any move to the Department for Business, Energy and Industrial Strategy from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk.

A reserve list will be held for a period of 12 months from which further appointments can be made.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

BEIS does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).

Please note that BEIS does not hold a licence to sponsor visa applications.

BEIS wants to be accessible for all, and this includes offering assistance to attend interviews. The offer is targeted toward those from a lower socio-economic background, or who struggle to cover the cost of attending an interview. Please see the attached guidance document at the bottom of this Civil Service Jobs advert. Embedded in the document on page 5, are 2 documents that must be completed and returned to the email addresses listed on the forms to claim an expenses payment. If you have any issues accessing these documents please contact us at [email protected]

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.


Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:
  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Job Sector
Job Position
Estimated Salary
£30,360.00 - £36,525.00 / year
London, UK Show on map
Post date
Closing date

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