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Job description


Role:

We're looking for a confident Social Media Account Manager that has experience working with multiple brands in the social media marketing space and delivering large-scale campaigns across all social channels.

The ideal candidate has agency or in-house social experience and has a keen interest in innovating and exceling in the social media, content, and influencer landscapes, with strong organisational and client management skills and a proactive, can-do attitude. If this sounds like you, then we would love to hear from you!

Objectives of The Role
  • Act as the main point of contact in all matters relating to the client's social media concerns and needs, and build and strengthen client relationships to achieve long-term partnerships
  • Manage of the social output of each account, reacting to client briefs and pushing proactive opportunities in a fast and nimble fashion
  • Manage and support junior members of the team in their work and development
  • Responsibility for the finance processes across your workstreams


Day to Day Responsibilities
  • Work with clients to create monthly social content calendars, and enforce internal deadlines to ensure calendars are delivered on time and on budget
  • Work with AD and creative team to develop creative content strategies for all clients, to deliver increasing social reach and engagement
  • Performing social activity audits for clients and compeitors; analysing, tracking and measuring performance against KPI's and leading the report on monthly social campaigns
  • Manage influencer outreach programmes, and external suppliers, to achieve client's objectives that are bespoke to their campaign and activity
  • Educate clients and internal stakeholders about the value, benefits and opportunities for social, and driving integrated campaigns where possible, working closely with x-agency teams (Media, PR, Shopper, etc...) at all times
  • Responsible for ensuring the AD is updated on current and future client deliverables, flagging up issues and seek support where needed
  • Attend social media events and networking and deliver updates to the broader team on the latest trends and industry news
  • Develop strong relationships with platforms and technology providers to ensure client goals are consistently being met and strategy is innovating
  • Understand the finances on your account and be responsible for keeping project finance trackers & timesheets up to date, and demonstrate a strong sense of commercial responsibility


The Candidate Has...
  • Experience managing all aspects of social media (in-house/agency) across all main channels, including TikTok
  • Passion for social media and keeping on top of current global digital trends and opportunities
  • Experience using social listening and reporting tools, and experience in using them to set content strategy
  • Ability to balance creativity with a data-driven approach to measuring impact and success
  • Experience of building audiences and engagement through social media
  • Some knowledge of paid social, especially Facebook Ads Manager, would be useful but not essential
  • Strong copywriting and community management skills
  • Professional, hardworking, collaborative and confident attitude, with diligent, enthusiastic, proactive initiative
  • Ability to multitask and juggle several responsibilities simultaneously
  • Teamwork skills, and willingness to collaborate with peers to resolve problems
Job Sector
Customer Service
Job Position
Account Manager
City/Town
London
Address
London, UK Show on map
Post date
Closing date

How would you fit?

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