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Job description

The Role

As a Senior Technical Consultant, you will take a leading role in our client-facing pre-sales, implementation and integration of advanced insurance software.

In this role, you will be part of a global Technology Consulting Services team and work with Europe, Asia and the Americas. As a recognised Technology expert, you will make an impact by providing input into the strategic direction of our product portfolio, have opportunities to continuously improve how we work and develop our products, and work closely with R&D and delivery colleagues from across the globe

From performance reviews to continuing training and regular feedback, we offer the variety, development and challenges you seek in a long-lasting career. You will join teams who are already building on their skills, learning a new industry and working on emerging technologies to advance their careers. You will work in flexible, inclusive and friendly environment.

Joining our Technology Consulting team will open various paths for your career. Senior Technical Consultants have taken leading roles in our software product delivery and have become specialists in their own personal areas of interest (technical or non-technical).

Your main responsibilities will include:
  • Managing full lifecycle of client projects and being the primary client contact for technical subjects
  • Providing project management on larger, multi-dimensional projects
  • On-site and remote installation, configuration and support of enterprise software
  • Recommending appropriate bespoke solutions where required
  • Pre-sales support to consultants and the sales teams including managing RFP/RFI responses
  • Training clients on installation and on-going support of advanced software products
  • Running technical workshops and architecting bespoke solutions
  • Being a knowledgably expert on our products and associated technologies
  • Upskilling and mentoring other Technical Consultants.


The Requirements

  • Experience in a technical, client-facing role
  • Strong communication and presentation skills
  • Ability to understand, explain and develop complex IT architectures
  • Strong analytical and technical problem-solving skills
  • Eagerness to learn and independently seek knowledge
  • Ability to adapt where limited information about a client or their technology stack is known
  • A deep understanding of many of the technologies underpinning our solutions: IIS; MS SQL; Active Directory; Window Server; SOAP/REST Web Services; COM; .Net; WCF
  • Ability to take deliver projects with limited supervision
  • Ability to produce, and review technical documentation
  • Experience in managing client relationships within an EU setting
  • Experience working in an international environment (global teamwork)
  • Educated to degree level or significant industry experience
  • Willingness to travel and ability to work throughout the EU without restriction.


Desirable

  • Experience with the full lifecycle of client projects
  • Experience in deploying software in cloud (Azure/AWS), on-premise, and hybrid environments
  • Significant experience, or accreditations in Cloud computing platforms (Azure, AWS)
  • Experience in working with high performance or distributed computing
  • Experience in contracting professional services with large & complex organisations
  • Experience in developing code or scripts, preferably in an enterprise environment
  • Experience with systems integration and data transformation
  • Enterprise Service Bus (ESB) experience
  • Microsoft SQL Server experience including: SSIS; Query writing; database optimisation
  • Experience with a scripting language (PowerShell, Batch, VBA and/or Perl)
  • Network performance analysis
  • Development experience (.Net, C++, C#, Java)
  • Experience with Linux, Kubernetes, OpenShift and/or AKS
  • Core Microsoft, Azure, Citrix, Cisco, VMWare or other key IT certifications.

Equal opportunity employer

Learn more about Willis Towers Watson

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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