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Job description

What's in it for you
  • An annual bonus scheme which you can achieve up to 3.5% of base salary
  • Colleague Clubcard (including a 2nd card for a family member) after 6 months service with 10% off most purchases at Tesco
  • Holiday starting at 25 days plus a personal day
  • A retirement savings plan - 4%-7.5% contribution rate
  • Life Assurance - 5 x contractual pay
  • Buy As You Earn Scheme which allows you to buy Tesco shares and save tax after 3 months of service
  • Save As You Earn Scheme which gives you the opportunity to save direct from your pay for three or five years with the option of using your savings to buy Tesco shares at a discounted price after 1 year of service
  • Access to Tesco Learning and Development Academy, Safari Books https://www.safaribooksonline.com and Pluralsight Technology Learning Platform https://www.pluralsight.com
  • Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
  • Deals and Discounts through many other external businesses
  • Cycle to work and Car Share Schemes

About the role
Building tools, designing improved systems, and sharing best practice are just some of the ways the Customer SRE team serves our users a little better every day.
We embed with the engineering teams that own the APIs and apps connecting customers with Tesco. Those APIs and apps cover everything from authentication to address books, forgotten passwords to forgery detection. The engineering teams already follow a DevOps approach, owning both the code and production. We consult with them to adopt more SRE concepts and practices, helping them develop and meet their SLOs, learn from outages, and navigate a path from an honest assessment of where they are to where they would like to be.
We work with systems handling thousands of requests per second as well as those processing a handful of critical operations per week. Customer SRE is a growing team with a mission to bring the SRE approach and mindset to more engineers within Tesco and to deliver the benefits of SRE to our colleagues and customers.

You will be responsible for
As an SRE withinCustomer SRE, you will use engineering to measure and improve system reliability across Customer API teams; collaborate with others in the SRE team to foster SRE culture; build scalable and reliable solutions, and deliver the best outcomes for our customers

You will need
Experience relevant for this job:
  • Real-world coding, whether that's with traditional compiled languages or scripting languages, or both (e.g. Python or Java)
  • Prior experience with SRE or SRE concepts.
  • Experience working with large scale distributed systems.
  • Testing and automation.
It would be ideal (but not essential) if you had:
  • Experience delivering / facilitating training.
Skills relevant for the job:
  • Written and verbal communication skills.
  • Problem solving, analysis and computational skills.
  • Customer focus.

About us
Our vision here at Tesco is to become every customers favourite way to shop, wherever they are and however they're shopping. We want our customers to be inspired by the solutions that we are building to help them find whatever they are looking for. Here's how we're doing it:

  • We are building systems to solve real world problems at scale, impacting tens of millions of people
  • Teams of great Engineers (and Managers and Product Managers) to learn from
  • We are agile and enlightened in our approach to building software and teams
  • There's a great atmosphere and we work sustainably as a team
  • Tesco has a "do the right thing" mentality
  • We promote flexible working

If that sounds exciting, then we'd love to hear from you.
Job Sector
Information Technology
Job Position
Software Engineer
Postal Code
Clerkenwell Rd, Holborn, London EC1R 5AR, UK Show on map
Post date
Closing date

How would you fit?

Learn more about Tesco

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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