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Job description


Job Introduction

BBC Engineering provides the foundations for broadcasting - we keep the BBC's services on-air 24 hours a day, seven days a week. That means everything from transmission for TV and radio - enabling us to reach 97% of adults in the UK every week including the cameras, mixing desks, email and business systems for our world-class programme makers and staff.

It is this technology that connects our colleagues and our viewers to our content. To support the BBC, now and in the future, our priorities are to make sure we're flexible, efficient and can take advantage of all the digital developments happening in broadcasting.

Our objectives are to:
  • Deliver agreed portfolio priorities to plan
  • Delivery on our major projects
  • Be a strategic partner with the rest of the BBC
  • Make real the Engineering Operating model
  • Build the capability we need to deliver the Engineering Vision

This role sits within Business Systems in BBC Engineering which sets the technology strategy and delivers and supports solutions to optimise running of all the BBC's business critical functions including HR, Finance, Procurement, Legal and Workplace.

Role Responsibility
The purpose of this role is to ensure that the overall performance of SAP Procurement applications meets business requirements. The role will provide detailed system expertise, technical support and knowledge to both service delivery and...

Before you apply, we encourage you to learn more about BBC

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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The purpose of this role is to ensure that the overall performance of SAP Procurement applications meets business requirements. The role will provide detailed system expertise, technical support and knowledge to both service delivery and business change functions ensuring dependencies and relationships between all associated systems are understood, maintained and can be communicated effectively to relevant stakeholders.

Systems Management - Be the systems specialist for Procurement modules of SAP SRM and other Procurement related Systems.

Lead on requirements gathering with the business process owners and stakeholders, analyse and present solution options that align with BBC Engineering strategies.

Work with the Systems Owner to ensure system performance (KPI's) are continuously improved, inputting into the systems roadmap, identifying risks and providing risk mitigations.

System Architecture: Responsible for ensuring systems design and architecture is fit for purpose, including disaster recovery architecture.

Project Engagement - Responsible for providing technical consultancy to project delivery and development teams, procurement, service design and change management teams

Responsible for providing technical expertise to project teams throughout the lifecycle of a project

Working with project & service delivery teams responsible for the commissioning and acceptance ensuring new installations/services are fit for purpose, supportable, and are built against agreed specification and installation standards

Change, Configuration and release management - Responsible for minor/major software and hardware upgrades,  ensuring that change management procedures are followed working alongside the teams responsible for UAT, testing and deployment of upgrades into the production environment.

Incident Management - Responsible for the resolution of escalated incidents from frontline support teams and assisting with the command & control for major incident and service outages.

Problem Management - Responsible for Problem Management for systems assigned, ensuring that known issues and workarounds are documented and input into a Known Error Database.

Non Functional Requirements - Responsible for ensuring systems align with BBC's non-functional requirements including accessibility, performance, disaster recovery and security.

Ensure all work is conducted in accordance with current safety legislation and BBC safety policies, security policies and statutory requirements relevant to the task.

Knowledge Management  - Responsible for the production of technical documentation, ensuring quality and accuracy

Responsible for assessing and inputting into the design and delivery of training for systems under ownership ensuring support teams can be appropriately trained

3 rd Party Suppliers - Responsible for building effective relationships with system vendors to ensure that reported incidents and problems are resolved within agreed resolution times set in service contracts

Are you the right candidate?
  • Detailed Knowledge of SAP MM/SRM/ UI5/ Ariba including Product Categories, Shopping Carts, MDG
  • Detailed Knowledge of Opentext VIM
  • Detailed Integration Knowledge with SAP Finance/BW
  • Experience in managing a complex technical systems/environment
  • Experienced in managing conflicting demands in situations of pressure where priorities are rapidly changing
  • Experience of having to communicate clearly with a range of people at different levels of the organisation and explain and discuss technical issues using a range of styles, tools and techniques
  • Authoritative knowledge of security policies and statutory requirements relevant to the role
  • Experience in working with 3rd party suppliers
  • Experience of providing a high quality service in a demanding customer service environment


Package Description
Permanent

Grade 9 (Proposed Band D)

Based - London W12

We're happy to discuss flexible and part time working. 

Please indicate your choice under the flexible working question in the application .  

There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. 

Flexible working will be part of the discussion at offer stage. 
  • Benefits  - We offer a competitive salary package, a flexible or part time 20-35 hour working week for work-life balance and 26 days holiday with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.
  • Excellent career progression  - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities  - our in-house Academy hosts a wide range of internal and external courses and certification.

The BBC Job Title for this is Principal Systems Engineer, please see the appendix on the JD for full details about the role.

About the BBC
We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. You'll be asked questions relating to them as part of your application for this role.

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups.  We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.

BBC

Job Sector
IT & Telecoms
Job Position
Business Analyst
City/Town
London
Address
London, UK Show on map
Post date
Closing date

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