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Job description

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

"We deliver outstanding content experiences to our customers across Europe. During these challenging times our team bond has grown stronger, driving us to achieve even better results, and we're now delighted to be able to welcome new talent into the team. You'll be the product owner and device expert within our European business for our apps on our main TV device. TV Devices is our biggest platform across Europe: our customers favourite way to watch our amazing content" - Head of Product Implementation & Performance

What you'll do:

•Own the Roku product release roadmap across all platforms and countries, communicating release scope and timeline clearly while working daily with the technology team and collaborating closely with the change delivery and international teams

•Drive product improvement based on data, understanding and influencing the customer experience and business impact

•Drive the product small change capacity, balancing commercial and customer impact with technical effort and complexity

•Manage and communicate processes and metrics to deliver continuous improvements in all areas including ways of working, product performance and reliability

•Act as the key point of contact\/device expert for the product experience team and international stakeholders

•Act as a mentor\/coach to support the growth and development of more junior members of the team

•Effectively represent the team and \"Head of\" at Director level

What you'll bring:

•5+ years commercial experience in developing digital products at scale, delivering excellent customer experiences and measurable business impact

•Solid experience in working with scrum teams, managing roadmaps and deliveries across multiple countries, balancing the needs of different business units and forming strong relationships

•Capacity to thrive in a fast-moving environment and to seek information independently, corralling resources and delivering results without waiting for direction

•Strong customer focus and experience with using multiple data and insight to improve our understanding of customer needs and behaviour

•Passion for internet-delivered TV (experience within the digital TV industry in a product-related role would be a significant benefit)

•Solid technical understanding, enabling you to have technical conversations and to know when to challenge development teams and ask pertinent questions

•Excellent organisational and time management skills, with a demonstrable ability to manage a vast array of information and work on multiple work streams

•Capacity to share responsibilities, help others to do their jobs, lead work streams where necessary and contribute with innovative ideas for the future of our products

We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are №MadeByUs.

The Rewards:

There's a reason people can't stop talking about №LifeAtSky. Our great range of rewards really are something special, here are just a few:

•Sky Q, for the TV you love all in one place

•A generous pension package

•Private healthcare

•Discounted mobile and broadband

Where you'll work:

Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers.

On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


We don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search №LifeAtSky on social media.

A job you love to talk about

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Due to COVID-19 recruitment process on some of our roles may take longer than usual. We appreciate your interest and will be in touch as soon as we can.

Job Sector
Job Position
Isleworth, UK Show on map
Post date
Closing date

How would you fit?

Learn more about Sky

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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