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We are looking for a lead digital analyst to join the team. Work collaboratively with the eCommerce user experience team, multichannel strategy and development team, and eCommerce management team to understand the financial and behavioural impact of changes to the multichannel experience on the currys.co.uk and carphonewarehouse.com websites.
You will primarily utilise web analytics software web analytics software to analyse website traffic and produce insights which will be presented to various senior stakeholders in the business.
Provide deep, extensive analysis and insight using quantitative and qualitative analysis tools to analyse and understand visitor traffic sources, user behaviour, flow and conversion drivers as well as inform teams on how to improve the multichannel experience through heatmaps, session recordings and voice of customer
Perform ad hoc analysis of acquisition, behaviour and conversion performance, adding context to the drivers of business performance. This will give exposure to wider areas of the business
Work cohesively with several project owners, business analysts and developers to deliver the analysis framework that enables delivery of insights into financial impacts from user journey changes
Combine data sources into custom reports and dashboards, diagnosing problems to provide actionable insights
Work with a wider team passionate about learning what the impact of changes to multichannel experience on website performance and user behaviour are, using your eye for business to write powerful stories that influence decisions
Numerical and analytical skills, capable of using multiple data sources to analyse complex problems, identify cause and effect and deliver insightful and practical solutions
Great interpersonal and communication skills
Excellent attention to detail, both in analysis and in communication
Highly organised with strong planning skills to ensure delivery of timely and accurate analysis supporting the development of eCommerce websites
We're one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:
Onsite gym with free membership
Onsite subsidised gym and starbucks
Competitive pension scheme
staff discounts and offers.
Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you'll have access to additional e-learning resources to really see your career develop in the way you want. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.
Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture
embraces people’s diverse perspectives and creates a positive environment where everyone
belongs. We’re determined to build a better, more connected world for everyone.