Job Introduction Computacenter is the leading independent provider of IT infrastructure services, enabling users and their businesses. Our owner-managed business has a family feel and is as much about people as it is about technology. We get to know our customers, so we can respond to their needs - join us as a Sales Order Management Specialist in our Inside Sales team and we'll get to know you as a person, not just an employee, so we can understand your interests and ambitions.
Inside Sales are here to manage and deliver product and supply chain engagements for our customers across the Group. With a team of circa 500 people across Germany, UK, France and Belgium, we transact over 750,000 orders per annum. Our remit is broad and covers pre sales engagement, business take on, in life quote, order management and margin control as well as post sales billing management.
This is a dynamic environment in which colleagues are supportive and managers inspiring. Part of an Inside Sales team for a portfolio of prestigious customers, you'll have all the tools, information and resources available to do your role as a Sales Order Management Specialist and to be successful.
Role Responsibility As a part of your role, you will be responsible for:
Sales Order Processing - ensuring product and service orders are placed within customer specific SLA and running customer reports as required
Post Sales - deal with any invoice queries, log returns correctly and within specific SLAs
The Ideal Candidate You're likely to have experience in Sales order processing, excellent customer care skills and ability to listen and communicate effectively with customers and internal departments. We are looking for strong administrative background and willingness to learn about IT and Sales.
What we can offer is a long term career, training, professional and friendly working environment.
Package Description Sales Order Management Specialist
About the Company Computacenter is Europe's leading independent IT provider, with about 15,000 employees worldwide. We work at the heart of digitalisation, advising organisations on IT strategy, implementing the most appropriate technology, optimising its performance, and managing our customers' infrastructures
Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture
embraces people’s diverse perspectives and creates a positive environment where everyone
belongs. We’re determined to build a better, more connected world for everyone.