Sales Administrator (Temporary to Cover Maternity) Specific Location Gateshead, Tyne & Wear
Division North East
Hours of Work 37.5 hours per week, Monday to Friday 9:00 am to 5:00 pm with half an hour for lunch
Brand Barratt David Wilson
Contract Type Temporary
Closing Date 01 February 2019
Related Positions No other similar positions
Sales Administrator (Temporary to Cover Maternity)
If you're a friendly, outgoing individual with a real customer focus, and you're comfortable working in a challenging targets-driven culture, you'll find plenty to keep you busy and developing.
Summary of the Role
With every sale, comes plenty of work. There's the legal process, build programmes, the little 'extras' each customer wants to build into their home, not to mention preparing reports and statistics. Making sure all of this gets done smoothly and quickly, you'll need to be well-organised with masses of initiative and a real taste for working in a busy team. We're looking for an experienced computer operator with the ability to multi-task and deal confidently with people...
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With every sale, comes plenty of work. There's the legal process, build programmes, the little 'extras' each customer wants to build into their home, not to mention preparing reports and statistics. Making sure all of this gets done smoothly and quickly, you'll need to be well-organised with masses of initiative and a real taste for working in a busy team. We're looking for an experienced computer operator with the ability to multi-task and deal confidently with people and an ever changing workload. Find out how we can build a future together.
What will I be responsible for:
Process reservations and supporting on-site staff in exchanges and completions, coordinating all necessary paperwork.
Liaise with Brokers, Solicitors and the Sales team to check that mortgage and legal processes are proceeding at the correct pace.
Proactively communicate with Sales Managers details of problem plots or where assistance is required to achieve completion targets.
Update Sales Director on plot sales progression in weekly meeting.
Accurately prepare Final Accounts on a monthly basis.
Perform general office administration tasks as and when required to meet the needs of the department - e.g. faxing, filing, photocopying, fielding telephone calls.
Experience of working in a secretarial/admin role in a busy pressurised environment, ideally in Sales.
Experienced computer operator, with intermediate to advanced level of proficiency with MS Office programs - specifically Excel - and a good standard of written English.
Ability to generate professional correspondence unaided.
Excellent telephone customer service skills and ability to handle difficult conversations e.g. disgruntled customers.
Professional and pleasant manner in dealing with internal and external customers.
Self-disciplined, with demonstrably good time management skills and the ability to manage a number of priorities and maintain service in a high-volume sales environment.
Ability to multi-task and work efficiently and accurately under pressure, meeting targets in a demanding environment.
Team player, supportive of departmental colleagues.