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Job description

What we do

Her Majesty's Revenue and Customs (HMRC) are one of the Government's largest department's with over 60,000 employees and 24 professions across the United Kingdom. As the UK's tax authority, our job is to make sure money is available to pay for our public services. We also provide financial support to families and individuals who are entitled to it. Our customers are at the heart of everything we do, and we're passionate about helping them to get their taxes or benefits right.

It's an incredibly exciting time to join HMRC as we transform our organisation in to a world-leading tax authority.

Job Description

The Recruitment Marketing and Attraction team is an innovative new function within HMRC that is responsible for coordinating the effective delivery of our employer brand strategy, designed to showcase why HMRC is such a great place to work.

As our Recruitment Marketing Manager you will be working with our Senior Recruitment Marketing Managers to design, deliver and evaluate tailored marketing plans that increase attraction and reduce attrition levels across all Customer Groups within HMRC.

This role requires an ability to work collaboratively across the department, engaging key stakeholders, and helping them to adapt confidently to change. You will be working at both a strategic and granular level, being able to understand the implications of your work on our wider HMRC objectives.

In this f...

Before you apply, we encourage you to learn more about HM Revenue & Customs

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

In this fast-paced role you will need to show a strong awareness of the external and internal challenges to recruitment, whilst working flexibly to overcome these. In addition to this, you will need to be comfortable using campaign metrics to evaluate the effectiveness of our attraction strategy and drive continuous improvement in to our process.


  • Supporting the design, delivery and implementation of tailored marketing strategies to increase the reach and effectiveness of our recruitment campaigns across HMRC

  • Effectively analyse and evaluate the success of marketing campaigns and work confidently with data to make effective decisions and ensure good value for money.

  • Support colleagues with delivery of capabilities of the wider team, encouraging collaborative work where appropriate

  • Manage risk effectively to ensure the smooth running of the marketing strategy and justified spend of taxpayer's money

    Person specification

    Please advise on how you meet the Essential and Desirable Criteria listed below:-

    Essential Criteria

  • Experience of using all Microsoft software such as Microsoft Excel, PowerPoint, Word etc.

  • Experience to be able to manage multiple projects at an extreme pace.

  • To be able to reprioritise work at short notice to meet business demands.

    Desirable Criteria

  • Strong analytical ability, with a proactive and flexible approach to problem solving

  • A results-driven attitude and an ability to see how your work fits within the bigger picture

  • Confidence when working in a fast paced environment and the capacity to work across multiple projects

  • An ability to adapt with ease and respond well to change


    We'll assess you against these behaviours during the selection process:
    • Delivering at Pace
    • Managing a Quality Service
    • Seeing the Big Picture



    Civil Service pension schemes may be available for successful candidates.


    If you are applying for a role in an office within a regional centre location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current HMRC employee and meets the eligibility requirements outlined in the department's Daily Travel Assistance guidance

    Things you need to know


    Successful candidates must pass basic security checks .

    Nationality statement

    Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules .

    If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

    Selection process details

    This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

    If a large number of applications are received the business may carry out a Pre-sift on Essential Criteria as listed under the Person Specification.

    If successful your application will progress to an initial sift on Delivery at Pace Behaviour.

    If your application progresses to a full sift, all behaviours will then be considered.

    We will be assessing you under the new Civil Service Strengths & Behaviours at interview.

    Feedback will only be provided if you attend an interview or assessment.

    Nationality requirements

    Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .

    Working for the Civil Service

    The Civil Service Code sets out the standards of behaviour expected of civil servants.

    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

    The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

  • Industry
    Job Sector
    Recruitment Consultancy
    Job Position
    £30,260.00 - £33,690.00
    Nottingham, UK Show on map
    Post date
    Closing date

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