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Job description


GR2 £18,887 - £20,852 pro rata


Part-Time, 7.5 hours per week

We are looking for an experienced person who is able to carry out the duties and responsibilities of a receptionist to work within Handsworth Wellbeing Centre. In servicing the public through both in a face to face and telephone communications. You should be able to interact positively and communicate effectively at all levels with both customers and staff, be self- motivated, take a proactive approach to your work. The role is 7.5hrs a week part-time to be required every Wednesday from 7:00am - 14:15pm, with the opportunity for further hours as and when necessary to cover other team members.

Working as part of a team in a busy front-line service that will at times require you to be able to priorities customers needs, following the centre programme, following protocols and procedures when process membership applications and payments with attention paid to customers eligibility detail, accuracy of information whilst adhering to GDPR.

Ref: BCC14

An ability to fulfil all spoken aspects of the role with confidence using the English Language as required by Part 7 of the Immigration Act 2016

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements , before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Please upload a Supporting Statement via the attachments on to your application. This is required, you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification; please note that we do not accept CVs

Job Description & Person Specification

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