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Job description

At British Land, Places People Prefer is at the heart of everything we do. We are inspired by how places can affect people's lives, whether they live, work, shop or are part of the wider community. As part of our £16.8bn assets under management, our portfolio includes UK-wide Retail multi-let Centres, Central London campuses and prime residential developments.

We design, build and manage places that reflect the way people want to live, work and shop today and into the future. Nearly 100,000 people live or work in our properties, they're visited around 350 million times each year and over 1,000 different organisations have chosen our places as their home. Our places will shape the lives of millions of people across the UK for years to come.

We are a diverse, curious team that believes in shared success and enabling people to be themselves and work in ways they work best. Our small expert team works alongside other expert people on some of the most ambitious, innovative projects in the country, and we are committed to offering our people a rewarding career journey where you can shape how you grow. If you want to feel listened to and understood in an environment where your opinions count and your ideas are encouraged, you've come to the right place!

Role Description

Role Title Property Manager

Location London

Department Property Management

Reporting to Senior Property Manager

At British Land, Places People Prefer is at the heart of everything we do. We are inspired by how places can affect people's lives, whether they live, work, shop or are part of the wider community. As part of our £16.8bn assets under management, our portfolio includes UK-wide Retail multi-let Centres, Central London campuses and prime residential developments.

We design, build and manage places that reflect the way people want to live, work and shop today and into the future. Nearly 100,000 people live or work in our properties, they're visited around 350 million times each year and over 1,000 different organisations have chosen our places as their home. Our places will shape the lives of millions of people across the UK for years to come.

We are a diverse, curious team that believes in shared success and enabling people to be themselves and work in ways they work best. Our small expert team works alongside other expert people on some of the most ambitious, innovative projects in the country, and we are committed to offering our people a rewarding career journey where you can shape how you grow. If you want to feel listened to and understood in an environment where your opinions count, and your ideas are encouraged, you've come to the right place!

Our property management division focusses on placemaking and delivering management services throughout the lifecycle of our developments. With a focused range of services, we pride ourselves on having a tailored approach adding value to each of our assets, whilst enhancing the occupier, shopper, visitor and resident experience.

The Role

Execute our policy of providing an innovative, operationally efficient and economically competitive commercial environment for occupiers whilst enhancing the investment value of the asset for the landlord. Contribute to the safety and wellbeing of all users of the building/estate.

Key Responsibilities

  • Develop and maintain a professional understanding and close working relationship with all occupier representatives and encourage frequent and open communication and flow of information on relevant building issues.
  • Know your occupiers and collaborate to ensure services provide for their individual needs.
  • Effectively manage service partners and their contract performance, monitor contract administration and drive operational improvements.
  • Manage the production of the annual building service charge budget and management accounts coordinating the input of internal resources and ensuring strict adherence to the published programmes.
  • Regularly monitor financial performance against service charge and be accountable for all property transactions.
  • Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform with current legislation, ensuring occupier and Broadgate Estates staff are provided with a safe environment in which to conduct their core business activities.
  • Ensure that building regulations, Statutory obligations, legislative compliance and best working practice are delivered.
  • Act as the Responsible Person and Senior Fire Warden in the event of an emergency. Take all reasonable measures to ensure that occupiers remain aware of their obligations in respect of the building incident procedures and risk assessments and that the legitimacy of the document is not in any way compromised.
  • Act as custodian and ensure that all aspects of the relevant manuals including Operations Manual, Health & Safety and Accounts Manuals are complied with and accurately reflect recorded amendments.
  • Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the company training policy and appraisal process.
  • Together with the wider campus team, foster and encourage a unique One Team relationship between the management team, service partners and all other stakeholders to create a seamless and unified customer experience.
  • Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers.
  • Employ in practice the principles with regard to Fabric Management and Long Term Costing initiatives.
  • Take ownership of the company's culture, vision and values.

Requirements

  • Service Charge & Financial Management
  • Health & Safety
  • Contract and People Management
  • Good IT Skills
  • Customer Service


Expected Behavio u rs

British Land employees are committed to living our values and promoting an inclusive, positive and collaborative culture.

Bring your whole self
  • Confident, pro-active, hardworking and highly professional individual
  • Treats everyone equally irrespective of age, sex, sexual orientation, race, colour, nationality, ethnic origin, religion, religious or other philosophical belief, disability, gender identity, gender reassignment, marital or civil partner status, or pregnancy or maternity.
Listen & Understand
  • Seeks out, accepts and acts on feedback
  • Awareness of and ability to maintain confidentiality
Smarter together
  • Good team player, with positive attitude and eagerness to get involved
  • Self-starter who uses own initiative
  • Flexibility - able to deal with different levels of workload, remaining calm under pressure
Build for the future
  • Willing to learn new skills and tools
  • Works to a high standard and always strives to improve


Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
Job Sector
Construction & Property
Job Position
Project Manager
Estimated Salary
£1,542.00 - £1,542.00
City/Town
London
Address
London, UK Show on map
Post date
Closing date

How would you fit?

Learn more about British Land

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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