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Job description

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history!

We are looking for a Program Manager Recruitment, who will be responsible for driving HR functional excellence and process improvement of our DSPs across the EU. We are seeking an experienced candidate to identify, develop and implement innovative solutions and programs that lead to improvements in DSPs recruiting network. The leader will work closely with key subject matter experts and decision-makers to evaluate business opportunities determine the key initiatives and own implementation

Key functions for the role include:
• Be an expert in HR and recruiting industry best practices, constantly understanding the pulse on the new trends and initiatives
• Provide leadership on project selection, scope, definition, and performance to ensure alignment with business strategy. Lead efforts to evaluate and redesign processes to align with the company's rapid growth and commitment to quality.
• Build and maintain successful partnerships with the EU DSP teams, stakeholders across EU network and Third parties.
• Drive consistency and capability across the EU to support the growth of the DSPs and continued scaleability.
• Collaborate and communicate with other EU and global process improvement leaders (e.g. HR, Fulfillment center, Amazon Logistic, Employee Services...) on best practices, internal and external bench marking, programs of study and knowledge sharing.
• Work with project teams and ensure that all strategic projects are progressing and delivering agreed results on time and in budget.

The position can be located in Munich, Berlin, Madrid, Milano or London


Basic Qualifications
• Bachelor's degree
• This leader has experience influencing and interacting with cross-functional teams
• This leader has 3+ years of project management experience, HR related preferred
• A history of developing strong, value-add partnerships and managing 3rd party companies
• Ability to effectively work with a variety of organizations, management levels, cultures, and personalities
• Ability to handle and prioritize when presented with a high volume of engagements
• Excellent communications skills and a high bar for accuracy and detail
• Advanced Excel analysis and reporting skills
• Fluency in English
We look forward to receiving your application in English!


• Project Management certifications (Prince2, PMP) preferred
• Lean Management skills are beneficial to a successful execution of the role
• Master degree preferred
• Language Skills in German, Spanish, Italian, French are preferred, but not required
Job Sector
Strategy & Consultancy
Job Position
Programme Management
London, UK Show on map
Post date
Closing date

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