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Job description

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

"We want customers to have a great experience in our product - and key to that is the engagement and interaction they have while in-app. In-product messaging is a new capability that we're building out. If you love the creative element of marketing and engagement, along with the maths and science that sit behind a great marketing campaign - and you want to put your mark on something new, then this role could be for you" - Head of Product - Subscriptions & Payments

What you'll do:

•Lead the development of our in-product messaging capability - it's basic at the moment but we want to go bigger and better - developing a solution that delivers the right message to the right customer at the right time

•Take ownership of ongoing product innovation, requirements definition and delivery of enhancements, working with teams across the business to understand their priorities and challenges

•Build and run an operating model for how different teams use the capability - who schedules messages when, how do we prioritise, how do we manage and store copy and images? (and more!)

•Build great relationships with our marketing, commercial and data teams to understand their priorities and how in-product messaging can support delivering them

•Help set up reporting and define targets, so that we can ensure the capability is used in the most efficient way

•Expand the capability out across European markets (you'll start in the UK - our ambition is to roll out across Ireland, Italy and Germany as well)

•Lead the development of critical new initiatives around messaging, push notifications and continuous process improvement

•Provide support for strategic roadmap projects, working alongside other product leads within the wider Product Group, in our eCommerce and Marketing teams

What you'll bring:

•A passion for media and technology - it's at the core of everything we do and are as a team

•The drive to get things done and make a difference, and the calmness to ensure we keep focused on the bigger picture when things are challenging

•A good balance between creativity and commercial skills, and an understanding of what makes a great marketing\/product engagement campaign

•Great communication skills and an ability to prioritise on the go

•Relevant work experience in media, or experience working in technology, a marketing team or eCommerce

•The ability to define requirements through interviews\/workshops and to improve processes and working practices, balancing costs and benefits when evaluating possible solutions

•Relevant work experience as a Product Owner (desirable, not mandatory)

•Competency\/fluency in other European languages, especially German and\/or Italian (desirable, not mandatory)

We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are №MadeByUs.

The Rewards:

There's a reason people can't stop talking about №LifeAtSky. Our great range of rewards really are something special, here are just a few:

•Sky Q, for the TV you love all in one place

•A generous pension package

•Private healthcare

•Discounted mobile and broadband

Where you'll work:

Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers.

On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


We don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search №LifeAtSky on social media.

A job you love to talk about

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Due to COVID-19 recruitment process on some of our roles may take longer than usual. We appreciate your interest and will be in touch as soon as we can.

Job Sector
Job Position
Product Management
Isleworth, UK Show on map
Post date
Closing date

How would you fit?

Learn more about Sky

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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