Type: Permanent Date Posted: 17 Apr 2019 Product Manager Integration Permanent One Lime Street, London About Us Technology will drive business value for Lloyd's of London and its customers by delivering effective and efficient IT services that embrace innovation for competitive advantage, whilst leveraging its global scope to standardise and integrate platforms and secure the highest value from strategic partnership through optimal sourcing. The Role To work as a part of cross-functional, self-organising team enhancing and supporting critical services while delivering maximum business value, in alignment with strategic priorities. What Will You Do? 2019: Integration Manager Lloyd's Brussels Ecosystems
Responsible for Lloyd's Brussels business critical systems and platforms
Responsible for Service Management process across: Incident Management, Change Management, Release Management and Service Requests
Provide technical expertise and guidance in the development, modification, and system integration of complex systems and subsystems used for daily production processing, reporting and financial accounting
Review and analyse the effectiveness and efficiency of existing systems and develop strategies for improving and further leveraging these systems
Identify and navigate potential issues to meet deadlines and schedules
Lead initiatives in developing new integration capabilities and enhancements to existing Lloyd's Brussels platforms
Drive change and initiatives around development best practices, software release automation, and driving a DevOps mindset with software providers
Coordinate and meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems
Build deep and trusted relationships with key business partners within Lloyd's Brussels structure and Lloyd's Corporation Global Operations
Future: Integration Manager & Team Lead
Provide day-to-day line management to members of the Product team, including regular 1.2.1 catch-ups, personal objective setting, half-year performance reviews and individual personal development plans (PDP)
To provide leadership on development work and have supervisory responsibilities in delegating work to ensure that work is delivered on time and within budget
Maintain close relationships within the Group Technology department where dependencies for deliveries (e.g. project change, product change, incidents, service requests) exist
Pro-actively seek opportunities within the Corporation to improve and enhance the efficiency of the organisation through innovative and improved approaches to software development
Responsible for developing team members' technical skills, as well as the way they work, including behaviour, attitude and confidence.
Define and embed security considerations and other non-functional requirements in software solutions from scoping through to implementation, underpinned by appropriate testing and QA throughout delivery cycle
In conjunction with Procurement, identify, select and manage 3rd party GT suppliers and their products and services through appropriate contracts and relationships to increase flexibility and better support business demands
Build and maintain strong cross-functional relationships with partners across the business
What You'll Need
Relationship Management Ability to communicate effectively and resolve conflict
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Writing -- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination -- Adjusting actions in relation to others' actions.
Speaking -- Talking to others to convey information effectively.
Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Customer-centric' approach to delivering appropriate solutions
Application lifecycle management & project delivery, using Agile methodologies/frameworks such as SCRUM, Kanban and SAFe
Broad knowledge of technology infrastructure that Lloyd's has implemented to underpin its application development.
Experience of a customer service focused, process & data driven environment
Expert knowledge of tools, techniques and best practices for the movement and integration of data such as ETL, application messaging, web services/API's, and Integration platforms
Working knowledge of Solution Lifecycle Management tools and Continuous Integration methods (e.g. CI/CD pipelines, software release automation)
Proven people management experience including coaching and mentoring
Proven success building strong stakeholder relationships
Strong project management skills, which includes the ability to define and delegate roles and tasks
Working as part of a collaborative, self-organising team
As the successful candidate, you can expect to be rewarded with a competitive annual salary and benefits. We are committed to flexible working, therefore if you would like to consider this as a part-time opportunity, please email firstname.lastname@example.org At Lloyd's we believe that innovation comes from having an inclusive culture of equality and diversity. We use ClearTalents to discover how we might help you feel welcomed, supported and able to do as well as you can when applying to work for us, including identifying any reasonable adjustments that we may need to make. Should you feel that you require reasonable adjustments during your application process we request that you please follow this link to create a ClearTalents user profile: https://cleartalents.com/apply/lloyds-pma11555497308
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