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Job description



The successful candidate will be responsible for the Portfolio of change with a particular focus on the Pensions Operation, facilitating client & regulatory driven Projects.

The position will allow the candidate to be a central point of expertise to the business and guide them through the project governance process and portfolio prioritisation processes, as well as supporting timely delivery of relevant projects.

The Role

The role involves a number of key responsibilities to support the business function to deliver timely Projects for Clients:
  • Facilitating regular key governance & prioritisation meetings, providing clear inputs and outputs.

  • Being responsible for reporting, tracking and monitoring projects across the portfolio from the initial request through to completion (circa 50 inflight projects).

  • Engaging with Admin, Client Management and new business teams to forecast and plan project pipeline.

  • Assisting decision makers with the review, reprioritisation and optimisation of the portfolio.

  • Ensures timely and consistent communication associated with management of the portfolio.

  • Provide oversight and visibility of the status of the pipeline projects.

  • Acts as liaison and escalation on issues, risks and dependencies across the portfolio.

  • Providing key stakeholders with timely assessment of portfolio and component performance.

  • Managing JIRA Boards to provide visibility of entire portfolio to management team.

  • Ownership of the Supply & Demand management tool.

  • Ensure project demand is captured accurately, slippages / early closures are maintained to align to the portfolio.

  • Central source of resource demand, coordinating recruitment for Functional Leads.

  • Drive regular MI dashboards and exception reporting, escalating resource pinch points.


The Portfolio Manager will act as a central escalation point for Project Managers and Client teams, providing guidance on project governance, process and procedures.

The Requirements
  • Suitable experience working as a PMO Lead or Portfolio Manager.
  • Intermediate / experienced JIRA user.
  • Experience in waterfall and agile methodologies.
  • Highly collaborative and able to pull information from others with minimal impact / oversight.
  • Able to build strong engagement to keep lined up with a wide range of stakeholders and facilitate decisions on priority conflicts with facts and impacts.
  • Comfortable working with senior stakeholders.
  • Experience working with onshore and offshore teams.
  • Attention to detail.
  • Organised.
  • Team player.
  • Driven.
  • Very dynamic and able to work in a changing environment.
  • Pensions experience desirable, but not essential.

Equal Opportunity Employer

Learn more about Willis Towers Watson

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