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Job description

    Company Info

    We take pride in being there for our customers. We help them deal with whatever life has in store and support them in achieving financial security; and that's thanks to the talented and dedicated people who work with us. For us, 'social responsibility' is not just a buzzword. It defines us and runs through everything we do for our customers and as an employer. And working with us, you'll get a competitive reward package and have the flexibility and autonomy to deliver your personal, business and career goals.

    Department Info

    We care about our customers and are here to protect the things that matter to them - their home, their pet, their car and much more. At GI our mission is to grow our household insurance market share, diversify our range of products and drive innovative ways in which our customers can purchase and interact with us.

    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.

    Job Duties

    To relationship manage defined Broker accounts in the Broker Distribution Team. To support the Partner Development Manager's New Business, GWP and profitability targets. Accounts will be developed on both a face to face and telephone basis. It should be expected that a significant amount of time will be spent visiting Broker offices.

    Promote the benefits of trading with L&G for those key relationships and therefore contribute to the wider sales target across Broker Distribution for GI

    Ensure all dealings with the market place support Legal & General's Customer Experience and TCF policy, and business objectives are achieved in line with the Broker General Insurance operating plan and strategy

    Co-ordinate and produce all MI needs as necessary at request, as well as proactively, to identify any areas of concern/interest to relevant parties, such that account performance can be regularly monitored against targets. Provide MI for Broker accounts as required and prepare regular reports for the senior management team.

    The jobholder will be will be required to travel to other UK locations in supporting our business partners including overnight stays.

    A tool of the trade car ( or allowance ) will be provided.

    To operate within the GI market and L&G regulatory standards

    Please note this role is offered as a 12 month secondment basis. The role is home based, but will involve regular travel to our Birmingham office and as required for business meetings.

    Skills Required

    Relationship management experience and sales negotiation, experience preferably gained in a field based role (preferably GI background)

     Experience of presenting to external partners and/or clients

     Clearly communicates at all levels and shares knowledge with peer group and the wider L&G business

     Understands and reacts accordingly to information being given via different styles

     Ask open and propping questions to understand all relevant information in fact finding with brokers

     Apply the relevant product features and benefits to meet Broker/Partner requirements

     Express views and ideas with confidence within the team and in team meetings

     Proactively makes suggestions and share ideas on how to improve processes within Insurance

     Works with other team members to pursue a common goal of achieving KPI's and service levels across all of GI

     Communicates views and ideas in a positive manner

     Shows flexibility to business requirements - performing duties not linked to primary role

     Displays a positive attitude towards achieving agreed team and individual KPI's to achieve required results

     Meets action points agreed in 1:1s, team meetings and with broker partners

     Self-managing: Demonstrates effective time management

     Naturally builds rapport and easily establishes relationships both externally and with our internal teams/colleagues


    Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 25 days' holiday, an annual supplement for private medical insurance, discretionary performance related bonuses, paid overtime, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.

Job Sector
Job Position
Contract Manager
Estimated Salary
£27,000.00 - £42,000.00 / year
Birmingham, UK Show on map
Post date
Closing date

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Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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