There's no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We're a team of 41,000 colleagues working across nine countries to deliver excellence. Be part of framing the future with us. You'll certainly feel proud when you see what you can achieve here.
We are looking for an Optimisation Analyst to join the team. The Optimisation Analyst will be responsible for providing deep insight in relation to our conversion rate optimisation programme.
Provide deep, extensive analysis and insight using quantitative analysis tools to analyse and understand visitor traffic sources, user behaviour, flow and conversion
Use qualitative tools to inform teams on how to improve the multichannel experience through heatmaps, session recordings and voice of customer
Generate compelling reporting that helps tell the story of our data, translating our complex data into simple to understand, actionable insights, giving direction to teams
Collaborate with the testing team to improve and maintain internal processes, ensuring the delivery of insightful and accurate results to the business
Perform ad hoc analysis of acquisition, behaviour and conversion performance, adding context to the drivers of business performance
Combine data sources into custom reports and dashboards, diagnosing problems to provide actionable insights
Strong numerical and analytical skills
Ability to use multiple data sources to analyse complex problems
Ability to identify cause and effect and deliver insightful and practical solutions
Excellent attention to detail, both in analysis and in communication
Ability to present analytical findings to a wide range of audiences
We're one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:
Onsite gym with free membership
Onsite subsidised canteen and starbucks
Competitive pension scheme
Staff discounts and offers.
Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you'll have access to additional e-learning resources to really see your career develop in the way you want. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.
Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture
embraces people’s diverse perspectives and creates a positive environment where everyone
belongs. We’re determined to build a better, more connected world for everyone.