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Job description



The Role




This role is a mix of project administration, office management, procurement, travel & diary management and people management. You will have approx. 4 direct reports. To be successful in the role you will be happy to be the 'go-to' person on questions and queries, you will multi-task and prioritise your work load each day. You will be comfortable with ambiguity and be able to design and create processes. You will need to learn our systems for procurement, project reporting and set up. This is a challenging but rewarding role; You will be supported by your Line Manager and an established and approachable team who will always be available help.

Your main responsibilities will be as follows, but not limited to:

  • Providing procurement support across all functions.
  • Liaising with procurement partners and clients to arrange 3rd Party Software requisitions.
  • Providing project administration and support, creating indirect project codes and reporting on the performance of a project. Project billing.
  • Owning the on-boarding process, supporting new colleagues as they join our business (learning lessons from your own on-boarding!).
  • Managing and coaching a high performing and very busy team of Personal Assistants.
  • Assisting with Professional Excellence - ensuring we conform to all quality assurance and compliance procedures.
  • Knowing and mastering our internal systems and processes.
  • Uploading documents and information to our internal databases.
  • Preparing and distributing documents in all MS Office formats.
  • Owning processes, procedures and reporting schedules.
  • Attending meetings and training sessions as appropriate.
  • Providing cover and support when required.


The Requirements

  • Highly organised, monitoring and managing multiple tasks and stake-holders and a proven ability to work in a demanding environment.
  • Technically capable and highly proficient in MS Word, Excel, PowerPoint and Outlook.
  • Ability to learn and adapt to using proprietary software (Oracle, CIS, Skype, Book a room).
  • Excellent administration skills including ability to organise and prioritise to successfully meet conflicting deadlines and multiple tasks. A methodical approach to monitoring and managing workflow.
  • Accurate typing and data entry with excellent grammar and spelling.
  • Effective and confident oral and written communication skills with a pro-active approach.
  • Flexible, adaptable and a good team player with excellent people skills with the confidence to work with clients and colleagues at all levels.
  • Ability to follow Willis Towers Watson's systems and processes.
  • Confident dealing with numbers and spreadsheets.


Willis Towers Watson is an equal opportunity employer

Learn more about Willis Towers Watson

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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