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Job description

Job Description:
Operations & Change Manager - UW Risk & Reinsurance

Reporting to: Group Head Underwriting Risk & Reinsurance

Location: York

12 month Fixed Term Contract (mat leave cover)

40 - 50k base salary

The role

Are you driven, resilient and willing to roll the sleeves up and pitch in, even when it's something that isn't purely in your job description? Are you comfortable with a lot of things going on at one time and operate best with minimal management? If yes, you should read on.

My team (Underwriting Risk and Reinsurance) measure, price and hedge the biggest underwriting risks we take at Hiscox. We face many challenges and the successful person will be on point for keeping pace with the changes required, BAU activities and efficient engagement with regulators and other teams around the group.

We have an interesting mix of specific projects to work on and process management, engaging with a range of teams around the organisation such as Cat Team Managers, Reinsurance Team, Risk Team , Capital Team and Compliance.

As a manager I can be quite demanding, but I also like to trust and leave people alone to do what they do best. If you like to be micro managed and told what to do, this won't be for you.

What you'll be doing is a mix of Operations and Project Management:

  • Ensure that the Team runs smoothly

  • Effective prioritisation of tasks and early warnings for times when we are unlikely to hit deadlines

  • Projects that change the way we work are delivered

  • Resource clashes and missed deadlines are avoided

  • Drive oversight and management of team processes and deliverables including leadership in operational best practice.

  • Be the point person with other teams demanding our time to ensure deadlines are met

  • Regulatory and governance interactions - keeping on top of deadlines, deliverables and responsibilities - internal and external.

  • Help turning our vision/ambition into concrete plans.

  • Lead change projects

  • Meeting Management - ensuring papers are timely and appropriately constructed with minutes and actions distributed and followed up.

    Person Specification:
    Our must-haves:

    • Excellent Project Management and Operations Management experience ideally within Insurance, Underwriting, Reinsurance, financial services or management consulting.
    • Good process management and Process re-engineering/design skills
    • Self starter -can work on own or in a team.
    • Good written/report writing skills
    • Strong personality, willingness to challenge
    • Empathetic and flexible
    About Hiscox

    As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

    We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

    Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

    Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

    Diversity and flexible working at Hiscox

    At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

    If you would like to know more about the role, or you are having any difficulties with the application process please send your CV and the four-digit job ref number to
    [email protected]
  • Industry
    Job Sector
    Job Position
    Risk And Compliance Manager
    York, UK Show on map
    Post date
    Closing date

    How would you fit?

    Learn more about Hiscox

    Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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