The Learning and development department provide business skills, personal and management development courses/programmes which are available to partners, associates, business services staff and secretaries globally. These are delivered by our in-house learning and development team to help meet the strategic objectives. The training is designed and delivered based on acknowledged best practice and the latest thinking in management, leadership, business development and personal effectiveness as well as blending knowledge and understanding of the firm's culture, values and procedures to provide training that is relevant to the work undertaken in the firm.
The team also provides open courses, coaching and customised sessions to individuals, teams and groups. A variety of teaching and learning methods including presentations, case studies, role plays and video and forum theatre are used to ensure that peoples' different learning styles are catered for. We also provide training to the clients of the firm.
The key responsibilities are as follows:
Participate fully in developing and implementing approaches to enhance the skills of our people across the full spectrum of partners, associates and business services staff worldwide
Design and deliver performance development/business skills learning and development programmes and revise our existing portfolio as appropriate
Assist in the delivery of our career structure compulsory development programmes ('International academies') in London and internationally as required
Undertake learning and development initiatives to support the implementation of Norton Rose's Strategy in relation to Key Clients, IBGs and Headlight Campaigns
Undertake needs analyses, produce project plans, conduct associated research and deliver on improvement projects for teams/departments as required. To participate fully in the activities of the Learning and Development team and the wider HR team and work closely with other business services teams (including across International offices) as required
Undertake any other reasonable duties as requested
Skills and Experience Required
An experienced trainer, ideally with experience in a professional services environment
An excellent presenter - engaging, articulate, facilitative, sensitive and structured
An experienced instructional system design (ISM) practitioner with experience in designing both classroom and bespoke business skill programmes
Interest in and knowledge of management in theory and in practice
Client focused - understands the needs of the learner and how to make ideas practical and relevant; manages stakeholder relationships effectively
Outwardly and inwardly confident - assertive in giving feedback and accepting feedback given to you; self-aware and willing to learn
Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture
embraces people’s diverse perspectives and creates a positive environment where everyone
belongs. We’re determined to build a better, more connected world for everyone.