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Job description

Pontoon is a global HR outsourcing company specializing in improving an organization's talent. We manage the contingent workforce and statement of work resources on behalf of our clients, as well as source and recruit direct hires. Pontoon's approach results in significant cost savings and revenue improvement, increased worker quality, workforce insight, and greater regulatory compliance. A division of Adecco with operations in nearly 100 countries and with more than 1,500 colleagues worldwide, the Jacksonville, Florida-based organization delivers solutions to more than 150 industry-leading companies.


The Lead Reporting Analyst is responsible for ensuring accurate and effective reporting is delivered to the MSP programs.   Develops reports, dashboards using Power BI and or Excel according to requirements received by the requestor.   Creates and maintains detailed SOP's for the catalogue of managed reports.   Will become knowledgeable and capable of building VMS/ATS reports based on requirements provided.   This role will also need to be an SME in various Business Intelligence tools used by the team.   The Lead Reporting Analyst will be responsible for Program Team in managing the reporting catalog and managing ad hoc requests for assigned clients.   Additionally, this role will partake in team training, mentoring and department initiatives, as well as represent the team on implementation calls and may be called upon to give presentations about products used by the team this role will have the lead reporting responsibility for a team of MI Analysts.   Lastly, this role may be called upon to work on cross-client analytics and or provide cross-client data as requested. 


  • Gathers reporting specifications (SOP's) from the fellow team members.   Ensures SOP's are accurate and updated when needed.   Responsible for running, verifying accuracy and distributing reports according to SOP's.
  • Builds reports within the VMS/RMS/ATS according to requirements from requestor.
  • May leverage Business Intelligence or VMS/RMS/ATS tools to pull / extract data for various reporting requests.
  • Reporting manager for the other Analysts in the team
  • Works to meet or exceed service level agreements and optimise reporting processes by recommending improvements. Ensures and maintains compliance with company and department reporting and data policies and procedures.
  • Utilises case management system to manage, monitor, and track all reporting requests from internal and external clients.
  • Communicates reporting status and informs issues to appropriate stakeholders.
  • Acts as mentor and or trainer to other team members
  • Participates in special projects and performs other duties as assigned.
  • Serves as a SME in all Business Intelligence tools used by team.
  • Represents the team during implementation processes
  • Conducts morning Team Meetings to discuss workload and challenges
  • Drive account focus months and general strategy
  • Help to motivate the Team


  • Excel use with proficiency in sorting and merging data sets, VLookup formulas, pivot tables and running macros

  • Deep understanding of VMS/RMS/ATS tools.

  • Deep understanding of Staffing industry.

  • Deep understanding of Business Intelligence tools.


  • Skilled in communicating effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships.
  • Ability to maintain and meet deadlines on a regular basis
  • Ability in presenting data and or tools to internal / external clients
  • Proven ability to manage a team of at least 3 analysts.

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Equal Opportunity Employer Minorities/Women/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  • EEO is the Law
  • OFCCP - EEO is the Law
  • Affirmative Action Statement

Job Sector
Accountancy (Qualified)
Job Position
Postal Code
Keele, Newcastle ST5, UK Show on map
Post date
Closing date

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