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Job description

It's an exciting time to join Customer Compliance Group's HR team and help lead and drive the people agenda, we have worked in partnership with our business to develop a People Plan, which we are confident will contribute to delivering our business' strategic objectives and contribute to making HMRC a great place to work.
The opportunity has arisen to join us as a HR Business Partner and help us deliver on that ambition. The successful applicant will specifically partner our Large Business Directorate.

This role offers a fantastic opportunity to work with Senior Leaders and other key partners across the organisation to provide challenge, appropriate support and guidance across a wide-ranging HR portfolio, including supporting organisational development, design, culture change, workforce planning, employee experience, reward and recognition, recruitment, talent and capability - amongst others!

You will also play a pivotal role in working across the HRBP team and engaging with the wider group and HR central Expert Service Teams, commissioning support from colleagues to develop business plans.
You will be a credible leader within HR, and will be encouraged to get involved in corporate HMRC activities.

Key Accountabilities:
  • Trusted advisor, providing insightful people solutions.
  • Developing people/OD plans and engagement strategies with business leads to drive performance to manage and impact change.
  • Embed the HMRC People Strategy, HR processes and principles within the business areas.
  • Lead 'deep dives' into different elements of HR within your business area, using data analytics and insight to design, communicate and embed evidence based plans.
  • Act as a key member of the directorate HR Team, work in collaboration with the CCG HR Strategic Workforce Planning and Organisational Development teams and wider HR teams.

    Essential Criteria:
  • Experience of HR business partnering senior members of an organisation.
  • Strong generalist HR background
  • Experience of using HR initiatives to deliver business change.
  • A standout colleague that can share experience of approaches that can deliver improvements and able to challenge the status quo.
  • Is personally credible and a skilled influencer with experience of effective senior partner engagement;
  • CIPD qualified






    We'll assess you against these behaviours during the selection process:
    • Seeing the Big Picture
    • Working Together
    • Communicating and Influencing
    • Leadership



  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension

    If you are applying for a role in an office within a regional centre location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current HMRC employee and meets the eligibility requirements outlined in the department's Daily Travel Assistance guidance.

    Things you need to know


    Successful candidates must pass a disclosure and barring security check.

    Selection process details

    This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

    Please provide your CV and a statement of suitabiliy of no more than 500 words as to why you feel your suitable for the role and relevant experience.

    Please note you will assessed at sift stage on your experience and at interview stage you will be assessed on behaviours and experience.

    These behaviours will be provided alongside your interview confirmation.

    Sift and interview dates as well as the interview location to be confirmed.

    Any move to the HMRC will mean you will no longer be able to carry on claiming childcare vouchers.

    Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.

    Security Update

    If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment.

    Successful candidates must pass a disclosure and barring security check. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions.

    In November 2015, HMRC announced the next step in our ten-year modernisation programme to create a tax authority fit for the future, committing to high-quality jobs and the creation of new regional centres serving every region and nation in the UK. We set out our plans to consolidate into 13 large, modern offices, equipped with the digital infrastructure and training facilities needed to build a more highly-skilled workforce. These offices will be located in Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon and Stratford. There will also be a small number of specialist sites, where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. In addition, our Welsh language service has people in specialist roles located in Porthmadog, as well as Cardiff. If you are recruited into an office that is not one of these locations, you will be expected, subject to HMRC's applicable policies, to move to one of these locations in the future. In some cases this will be via a transitional site. If you are not a current civil servant, you will not be eligible for financial assistance for your move to the regional centre or a transitional or specialist site. If you are a current HMRC employee and you joined HMRC through an advert that was advertised on or after 11/01/2017, you will not be eligible for financial assistance for your move to the regional centre or a transitional or specialist site. This is in line with the terms of your original appointment to HMRC. For more information please contact the vacancy holder.

    Some of HMRC Terms and Conditions of employment changed on 1st May 2013, these will apply to people who are new recruits to HMRC or who take a new job in HMRC on promotion. The document attached to this advertisement provides more information on the changes we made, please note this is not a full list of HMRC's terms and conditions. If you need to discuss how these changes might affect you, please contact the vacancy holder. For further information on terms and conditions please visit https://www.gov.uk/government/organisations/hm-revenue-customs/about/recruitment#annual-leave


    If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information.

    Reasonable adjustment

    If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
    If you need a change to be made so that you can make your application, you should:
    Contact Government Recruitment Service via hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

    A reserve list will be held for a period of 12 months from which further appointments can be made.

    New entrants are expected to join on the minimum of the pay band.
    In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-Employment.Checks@cabinetoffice.gov.uk stating the job reference number in the subject heading.

    For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

    Feedback will only be provided if you attend an interview or assessment.

    Nationality requirements

    Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .

    Working for the Civil Service

    The Civil Service Code sets out the standards of behaviour expected of civil servants.

    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

    The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

  • Industry
    Job Sector
    Human Resources
    Job Position
    HR Business Partner
    Leeds, UK Show on map
    Post date
    Closing date

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